Customer Care - Dallas, Irving, TX

She was very polite made sure everything was double check before she ran my check I'm like the last time the person did it so I'm very happy

Good customer service, wait time on phone too long

My issue is not resolved. I have overpaid my mortgage, and I need an account review. I was told I would receive an phone call within 3 days and have not received one.

Just work with Customer on payment options. That IT...

Helpful and knowledgeable

The rep didn’t seem interested in helping me and gave me one word answers or was short with me.

Wonderful experience

Totally satisfied with Roseanna's expertise

He was great!

This is the WORST FINANCIAL INSTITUTION I've ever seen. I've been in financace over 30 years. Three years and still going to resolve the issue which is still not resolved. I'm calling the Attorney General on this company. You have ruined my...