Customer Care - Dallas, Irving, TX

Kevin wasx helpful, knowledgeable and pleasant

Ms.Brown was extremely knowledgable and knew exactly how to ans my questions. When she explained she even took the time to explain to me in more details. I appreciate her patience and kindness.

It was very hard to understand

Excellent customer service and very courteous

Kevin was very friendly and professional and helpful

BSI representatives were very professional

Attention to detail. Gave very good customer service. Didn't like the bank's policy of 14 days to refund money and then send a live check.

Partner with Bank of America to be able to receive wire transfers!

Your system is confusing in regards to setting up a new account and switching over automatic payments. Ursula was great! I was very frustrated and she handled it very well. Actually listened to my problem and explained the process for solution....

Easy to talk to, understood my problem , could understand her