Customer Care - Dallas, Irving, TX

I had a great experience

Ericka was great, and understood our frustrations and ensured it was resolved immediately .

Was very helpful

Your representative was very professional and resolved my issue.

Bennie resolved the problem on the first call

Because BSI contacted me to ask if I needed help from FEMA regarding my home after a major hurricane.

My question was understood and answered. I also didn't have to wait forever for someone to answer

Keep up the great work

Mauricio is very familiar with our needs and handles them smoothly and professionally. I hope he remains the person who answers the phone when I call. He is to be commended for his customer service

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