Customer Care - Dallas, Irving, TX

Great conversation

Thank you for the opportunity to offer my suggestion. Estela did an excellent job explaining what had to be done. My objection to the policy is as follows.Drop requirement that I send to you my insurance reimbursement check at my cost via overnight...

I hope I'm not gonna be charged a late payment

Very satisfied with BSI service and options to help customers with challenges and life changing events

Efficient resolution for escrow analysis once I got to the right person

Great experience

Got my question answered.

A brief simple question.

efficieny and knowledgeable service!

I would have appreciated some validation about my concerns and maybe an apology since the issue was was BSI's error