Customer Care - Dallas, Irving, TX

Great experience

Very friendly and understanding person helped me

My February mortgage payment was debited twice and I immediatly asked to please reverse the 2nd pament. We can barely fford the monthly payment but to have two months worth of payments take place - I had to find monies to cover this. I was...

very professional he answ all my questions and he was able to explain everything to me.

Bennie took care of my needs straight away! Made it fast and pleasant and I appreciate that, as I am no a patient person! bravo, Bennie

I finally received the document I requested. It took two (2) calls to do so. It waa not Mr. Graham's fault .

He was very nice and help me in a professional way .thank you Mairicio

Problem.was solved

I did not receive the requested document.

my Overall experience was good and very helpful