Customer Care - Dallas, Irving, TX

She was very helpful, respectful and courteous!

Phone system needs great improvement to get to live person. Autoresponder feom from 3rd party needa review as it was very unclear if India counterpart a part of the BSI network- due to that confusion my concern of where and who my documents...

Mauricio was very kind, and professional

I was able to get assistance for the reason that I called.

Very knowledgeable and

Worked out well

No comments.

Brandon was great the company its self is the problem

I understand that differing payments was not an option on my mortgage (which is very unfortunate). But I do think there could have been more empathy given my very upsetting situation of an unexpected layoff and also that I have been a customer...

Very nice and easy to work with