Customer Care - Dallas, Irving, TX

Resolve my enlarged escrow.

Every time I call with questions they customer serv are very polite and helpful

She was knowledgeable and had the answers needed .

Whet i requested was done

Very professional

Dylan was very kind and knowledgeable.

time I call for a question or concern it feels like I get completely blown off. If they say they will try to rush something through. It seems like they hold it off and make it take longer. Overall BSI is the worst company I've ever had to deal...

tree to contact anyone in the correct department is awful. You get to the department you think you're supposed to talk to and they transfer you to a different department who then says no you need to speak to this other department. It would...

very helpful, knowledgeable and understanding. Very pleasant to work with.

The rep could have been patient and looked at the records of changes over the last month