Customer Care - Dallas, Irving, TX

Desiree was very nice. she was knowledgable.

Good experience.

Elizabeth is the first person at your company who was kind and helpful on the first call in the five years I have had accounts with you. She brought my rating of your business from a 1 to an 8.

Desiree was so helpful! It was a great phone call and she answered all of my questions.

Thank you for the

Tamara Riley, is the reason why. She really had patience and took time to understand what my issue was. She help me understand why and how my issue could and would be resolved. I appreciate her to the fullest.

I rated this way not becuase of Dylan, but because of my overall experinece with BSI Financial. Your automated system is exptemely unhelpful, sending people in circles. You Customer Service team and Insurance team, along wiht their separate...

Tamara was very empathetic and patient but was unable to find the answer to the problem for me . She was very understanding and polite but the problem still remains .

Got my question answered

Great customer service.