Customer Care - Dallas, Irving, TX

The communication was direct and up to the point

I am a "baby boomer" and needed instructions on handling a payoff. Was told "just scan the QR code". I am not that comfortable with this modern technology. I had to go to my bank and they explained and handled the wire transfer. Also was not...

Satisfied with information provided

I was able to speak to a live person and she was very professional and had a solution to my problems. Thank you .

I feel ok is a good rating. I was satisfied.

Kevin Smith was the Hreat Experince! BSI is whose questionable!!!!!!

Awesome help`

She was patient and understandlng

He was a little unpatient with my inquiries

If it didn't take this long for any real help because now I'm so far behind