Customer Care - Dallas, Irving, TX

Vary quick

please see what was previously written. Brandon was a pleasure to speak with .

Desiree answered my question quickly and professionally. She was very pleasant to talk to.

Kevin was very friendly and helpful. He was knowledgeable of the situation and empathetic to my

Estela,was able to answer my question about a change to my homeowners insurance.

I could've had a better experience by not getting double charged a mortgage payment for the month of June having to deal with this.

Kevin was polite, patient, professional, extremely helpful.

I look for certain 5hings when speaking to a repr Josselyn was Respectful, knowledgeable, showed patience and communicated very well. I was appreciative of her and her kindness.

She answered my questions

Excellent communication skills