Customer Care - Dallas, Irving, TX

Courteous and knowledgeable about the issue6

You told me youd mail it. I did not receive it. you told me you would email it "again" . I did not receive it. I just want to pay off my house!

Your personal are so nice and acomadateing

Have a real person communicate with me instead of automated emails from a computer.

No communication with real people trying to pay off my loan.

Loss draft dept phone line you can never get through. The phone line rings but no one never answer. I've been calling the line for about three weeks at different times.

Im not part of your team I believe Sad no one called me not once 😒 Tic toc 🫩

Desiree was very pleasant and professional. Answered all my question.

Stop sending review questions!!

Goo job good job