Customer Care - Dallas, Irving, TX

Rolando was kind, knowledgeable, patient, a good listener, a good communicator, and did not interrupt while I explained the complexities of my question. He did a great job!

Estela was very knowledgeable and made a difficult situation easy

answered my question

My issue was resolveed

He was very polite, understood my situation amd was helpful

Customer rep would not give me an honest answer to my very simple inquiry . We went in a constant circle of me saying I confirmed with the city that my taxes have all been paid and the rep saying my taxes have been paid. I know that. I want...

Customer rep would not give me an honest answer to my simple question and passed me over to a different department . I answered the prompt questions and my call was directed right back to customer support. I talked to a different representative...

Ericka was super friendly and helpful. Great overall experience speaking with her.

I called, she answered my question professionally. I will call back for a follow up on my request for a partial release.

Desiree was very courteous and hopeful towards my needs. It was deeply appreciated.