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Customer Care - Dallas, Irving, TX
Irving, TX

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The best thing was both, getting my issue resolved quickly, and getting an actual person on the phone quickly. Thank you!
Reply from Michael Metts
October 29th, 2025 10:51 PM
I'm pleased to hear that your issue was resolved promptly and that you were able to reach someone quickly. It's important to me that you have a positive experience. If there's anything else I can assist you with, feel free to reach out.
Take my phone call instead of ignoring me. Or return one of the 19 messages i left for a return call.
Kevin was really helpful with something that was stressful, and helped with a solution. It was a quick but really effective phone call!
Brandon was professional, and put up with my rant, without telling me to shut up, or hanging up on me. That's better than most.
Very friendly, willing to help, and extremely professional and knowledgeable.
Well when I called Ben was able to point me in the right direction for the help I needed. The follow up calls to me were very helpful with information i needed. Thank you
Stella was pleasant and knowledgeable.
Excellent customer service
She listened with empathy and was nonjudgemental
Dylan handled my request quickly, no hassle. Thank you!
3861–3870 of 10603
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Licenses
- https://www.bsifinancial.com/licensing.html
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