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Customer Care - Dallas, Irving, TX
Irving, TX
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for
Tamara Riley
Good customer service
for
Michael Metts
Great service
Reply from Michael Metts
October 30th, 2025 10:51 PM
I'm glad to hear that you were satisfied with the service. If you have any questions or need further assistance, please feel free to reach out at any time.
for
ERICKA ROBINSON
Erika did fine. I was following up on an existing issue I wanted to clarify for a second time what my options were once I received my refund check from a pervious homeowner insurance carrier. My OK represents she did her job as expected. A...
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She explained what I needed to look for when downloading the App for BSI and how to go in and make the payment
for
ESTELA BARRIOS
Estela was friendly, knowledgeable and helpfu.
for
Elizabeth T
Elizabeth was polite, well spoken.She didn't judge.
for
Kevin Smith
Very helpfull
for
ESTELA BARRIOS
If a customer comunicates three things on a call. 1- validate what you're hearing them say to be certain you understand their needs, or escalate the call to management. Use phases such as "that's not the BSI way, let me look into that for you."...
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for
Tamara Riley
she was very knowledgeable
for
Desiree Gould
Xxxxxxxxxxx
3451–3460 of 10581
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Licenses
- https://www.bsifinancial.com/licensing.html
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