Customer Care - Dallas, Irving, TX

Helped me understand

Rep was respectfull and knowledgable.

It has always been a good experience when communicating with BSI

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Mauricio understood my concern and answered my question with knowledge and professionalism. he also asked me other questions related to my concerns and gave good advic.

He answered my questions.

Level of expertise was outstanding!

I have been calling for several months trying to get answers ony escrow account. Dylan was extremely helpful and putt mind at ease.

To help me get my daughter on so she can check things

I wanted to equal out my by-monthly payment to the same amount on the 1st and 15th. This was not done. Michael should have told me this at first instead of last. Wasted both our times