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Customer Care - Dallas, Irving, TX
Irving, TX
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for
Kevin Smith
Kevin was very friendly and helpful
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Brandon Hailey
Great service
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ROSEANNA NAVA
Connected with a manager or supervisor that was more knowledgeable. she Just repeated herself with no research or clarity on the situation . She didn't even see the return payment on PMI I rec on the transation page. This conversation was very...
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Michael Metts
Very Professional
Reply from Michael Metts
October 30th, 2025 10:49 PM
I appreciate your positive feedback. I'm glad that my professionalism met your expectations. If there's anything else you need or any questions you might have, please feel free to reach out.
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Mauricio Garcia
repre was very helpful
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Alanna Evans
Thee represe was very knowledgeable of my concerns & handled my situation effectively
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Bennie Graham
Explained escrow payment that put balanc enegative, and that an annual review occurs to determen new escrow payment
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Bennie Graham
I had hoped my problem was resolved but I will have to call back--not Bennie's fault
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Kevin Smith
Not sure ok
First experience with new transition
3331–3340 of 10572
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Licenses
- https://www.bsifinancial.com/licensing.html
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