C
Customer Care - Dallas, Irving, TX
Irving, TX

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Michael was great. To get to him...or a live person was terrible
Reply from Michael Metts
October 30th, 2025 10:48 PM
I'm grateful for your kind words about my assistance, Nicholas. I'm sorry to hear that reaching a live person was difficult. Your feedback is valuable to me, and I will look into making this process smoother. If there's anything else I can...
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first, making an effort to answer my call in a timely manner. Second, transferring me to other department without providing me with a number in in case we get disconnected
Very pleased!
She was very kind and friendly, Very good customer service skills.
Great customer service
The Answers were answered ..
Very polite and answer all my question.
Haven was understanding and took action to resolve my issue.
Michael was very understanding of my situation and assured me everything would be okay. Thank you!
Reply from Michael Metts
October 30th, 2025 10:48 PM
I'm glad to hear that I was able to provide reassurance during your situation, Cynthia. If you have any further questions or need additional assistance, feel free to reach out. Thank you for your kind words.
Just was ! .........................................................................
3161–3170 of 10566
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Licenses
- https://www.bsifinancial.com/licensing.html
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