Customer Care - Dallas, Irving, TX

thanks alot for your help

Haven't was geeat!

Dylan was very kind under a stressful situation and was understanding too! He was quick to respond by email and did what he said he was going to do. I appreciate his professionalism more than you'll ever know. Thank you for all your help, time...

Annette was quick and efficient at solving my issue!

The call was quick, easy and was resolved fast

I don't know why BSI called me from an "unknown " number and then expect me to give personal info.Your agent never stated the reason for call. If You call people your number should say BSI financial not unknown.

The staff needs a pay increase

Your computer system is misapplying or not applying payments to my mortgage account. There is nobody who answers your phones who is able to A.) understand the issue or B.) resolve the issue.I have received phone calls, emails, letters and certified...

Ericka was nice and professional and answered all of my question!

Very good