C
Customer Care - Dallas, Irving, TX
Irving, TX
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Marquita Bailey
Technical difficulties during this call. Could not hear her. Call back later & got an answer.
for
Kevin Smith
Kevin was very professional yet showed me some empathy of my situation..He's seems to be a great asset for your company..
for
Elizabeth T
Elizabeth was very helpful
for
Desiree Gould
Very helpful and professional
for
Desiree Gould
She was friendly.
for
Kevin Smith
Great customer service.
for
Mauricio Garcia
Everything was explained to me in detail that i understood very well
for
Michael Metts
I have an overpayment problem with my autopay. When I tried to resolve the issue with a phone call to customer service, the representative said it was "my fault" the problem existed. In fact, the "fault" comes from a very confusing webloan...
read more
for
Michael Metts
Great customer service
Reply from Michael Metts
October 30th, 2025 10:45 PM
It's great to hear that you were pleased with the customer service. Thank you for your positive feedback. If there's anything else you need or any questions you have, don't hesitate to let me know.
for
Harriett Mitchell
Harriet was awesome! She could not honor my request but she explained why and told me what to do. GREAT job.
2921–2930 of 10552
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Licenses
- https://www.bsifinancial.com/licensing.html
Gallery
