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Customer Care - Dallas, Irving, TX
Irving, TX

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quick to get answers
Answered all of my questions and very pleasant
Friendly and knowledgeable associate was able to get things going
Took care of my payment smoothly
He helped quickly.
Like Matt's help. Really dislike time spent doing surveys.
Reply from Michael Metts
October 30th, 2025 10:36 PM
I appreciate you sharing your feedback, Flory. I'm glad to hear Matt was able to assist you. I understand that the time spent on surveys can be frustrating, and I'll keep your comments in mind as I work on enhancing the overall experience....
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She was professional and so kind. Easy to communicate with and seemed to truly care about my issue, not just going through the script most employees do these days.
Bennie helped put my mind at ease .He was very attentive to my needs and very understanding
This agent was more better than any agent Ive talked to and help me understand the issue without an attitude. it's the previous agents, rules and policies that turns me away from this company I will never forget how BSI destr my credit because...
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Professionalism
2901–2910 of 10551
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Licenses
- https://www.bsifinancial.com/licensing.html
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