C
Customer Care - Dallas, Irving, TX
Irving, TX
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Tamara Riley
That list of the BSI issues is too long to list and I am very grateful thatmy house is refinanced with someone else.
for
Michael Metts
He excudes professionalism,smoothness & reassurance.
Reply from Michael Metts
January 22nd, 2026 05:00 PM
It's great to know that my approach resonated well with you, Bryant. Providing a professional and reassuring experience is always my aim. If there's anything more I can assist you with, please don't hesitate to contact me.
for
Mauricio Garcia
i receive the information regueted
for
Harriett Mitchell
Representative did say I should call by the 15th. I mailed a check for the mortgage payment on December 6 and it has not been credited yet.
for
Mauricio Garcia
Everything was good my experience was great.
for
Michael Metts
My bank mailed my December mortgage payment 11/24/25 and it as yet to be posted. It is my understanding that your bank in Texas is having issues posting payments currently.
Reply from Michael Metts
January 22nd, 2026 05:00 PM
Michael, I understand the concern regarding your December mortgage payment. It seems there may be challenges with processing at our bank in Texas. I appreciate your patience and suggest reaching out to me directly so I can assist you further...
read more
for
Michael Metts
Overall satisfied
Reply from Michael Metts
January 22nd, 2026 05:01 PM
Carina, I appreciate you sharing your satisfaction with your experience. If there's anything more I can do to assist you, please feel free to let me know.
for
Michael Metts
Michael explained BSI's error in processing payments and offered follow up help if necessary
Reply from Michael Metts
January 22nd, 2026 05:01 PM
Michael, thank you for sharing your experience. I'm glad I could clarify the situation regarding payment processing and offer additional assistance. If you need further follow-up or have any more questions, please don't hesitate to reach out...
read more
for
Desiree Gould
I had to have my mortgage advisor get the answer to thYouree system is impossible for anorlal person to get help from just like this this
for
ERICKA ROBINSON
Questions were answered. I solution was offered and which gave me an opportunity to figure some things out on my end
2511–2520 of 10542
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Licenses
- https://www.bsifinancial.com/licensing.html
Gallery
