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Customer Care - Dallas, Irving, TX
Irving, TX
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Reviews from Web
for
Mauricio Garcia
Mauricio was very professional, helped and answered all of my questions/concerns. IBR
for
Kevin Smith
Everything was great.
for
Desiree Gould
She knew what was needed and help get it resolved.
for
Michael Metts
I have 5 mortgages on different properties. When BSI took over my mortgage they (your bank) instructed my bill payment service to issue paper drafts rather thet accept electronic payments. Your bank takes over a week to credit my account after...
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Reply from Michael Metts
January 22nd, 2026 04:52 PM
Phelan, I appreciate your candid feedback regarding the challenges with payment processing. It's important to me that your concerns are heard, and while I understand the limitations you've experienced, I'm grateful for your recognition of my...
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for
Diane Taylor
Thank you for your time and help.
Efficiency
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Haven Epps
Very professiona, understood my concerns.
for
Mauricio Garcia
Everything
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Dylan Wyatt
Teach your representatives to be customer service friendly show empathy etc rude is not a option accountability for your mistakes
for
Alanna Evans
Alanna was very pleasant and she was able to assist me with everything I needed. She made the call easy and I enjoyed our exchange.
2331–2340 of 10541
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Licenses
- https://www.bsifinancial.com/licensing.html
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