Customer Care - Dallas, Irving, TX

She was nice and helpful

Very helpful! I'm stressed about getting the issue resolved and hope it can be. Thank you

Swift and Professional transaction.

Mauricio A great deal of knowledge

Loraine was so helpful and so nice and understanding

We have gave 10 buisness days for BSI to cancel the first check that was lost in the mail from December and overnight a new one to our insurance company before the cancellation date on our policy. I would not recommend them to anyone.

very good experience

I spoke with at least 5 different people and only one person in the tax department was able to answer my questions (she was a supervisor), that pointed out the issue seemed to stem from an issue on BSIs end. The lack of knowledge and transparency...

Kevin was great. I have zero issue with him. I have issue with having a payoff asked for a week and a half ago and it was not done. You have cost me money and time. Horrible

I appreciate the agent's patience and voice volume. I did not feel rushed.