Customer Care - Dallas, Irving, TX

Very professional

My questions were answered and a plan was started

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Answered every question I

In my opinion, every agent should know how to quickly and satisfactorilly explain borrower's questions so I didn't have to ask for help from their supervisor.

First time

I have bought and sold 10 homes in my lifetime. I have hade more problems with your bank than any other bank I have delt with. Seems like every month there is a problem, impound acct. short for no reason, did not receive my payment on time,...

I wanted my 1099 to be emailed to me and the representative was highly knowledgeable. She hand it well and my task was taken care off imm. Thanks to her.

Agent was very helpful, professional and understanding what I was asking. Guve this man a pay raise!

I've answered the qeustions. thank you.