Customer Care - Dallas, Irving, TX

All I asked for is to change ky my monthly payment to the end of every month, my husband is dying, but you did not should one bit of compassion for my problem, I can't wait tovsell to sell my house to useva use a different mortgaFe company!...

great experience

all the questions were answered thank you

Ms. Gould was very pleasent and helpful!

I've escalated my issue for 4

Everyone acts like robots . BSI as a whole I extremely unprofessional .

Honor your Word and care about your customers!!!!!

To start, please train your staff in a better way. Second, I requested to speak with a supervisor, I was told that such supervisor was with a customer. My information was taken and a promise of a call back was made by the end of the day on...

He was very patient. ;)

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