Customer Care - Dallas, Irving, TX

Great service keep it up

everytime I call each agent is helpful and absoutley amazing

professionalism

The conversation was on point, including the information I was given .

You Are in a hurry & I'm not your preferred customer. You bought my low percent interest expense mortgage loan as a part of a book of business. So I am just an account to be processed and not valuable. The rush to get me off the phone to some...

Just a great and direct person

No wait time, call was answered super fast.

Your representative could not comprehend the difference between the words "thousand" and "hundred". We repeatedly told her the one time payment was for $xx,000. After three clarifications, the payment was made for $x,x00. While not tragic,...

Robert was kind, patient, thorough, thoughtful, and helped me resolve my payment issue quickly.

Very nice and helpful