C
Customer Care - Dallas, Irving, TX
Irving, TX

Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Mortgage payment went up. Made normal payment and was short $68. Got late notice even though $2800 payment posted. Went to add $200 to cover shortfall and site automtically added to wrong balance due and took $3068.26 from my checking, not...
read more
Understood my question quickly and reviewed my account and provided the info I needed. Answered my question.
He was professional and new the answers to all my questions.
HE WAS VERY PATIENT. I WAS A LITTLE UPSETWHEN I CALLED. HE TOOK THE TIME TO FIND THE ERROR. VERY NICE GENTLEMAN.
Better resolution needed.
The agent was unprofessional
Nothing agent could do differently
nothing the agent could do differently
Customer service is always good
Problem was solved until I got 3 letters in mail today showing the amount that would be withdrawn from my checking on July 1st. Two of the letters had amounts far in excess of what was discussed and one letter was correct. All letters dated...
read more
1581–1590 of 10513
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Licenses
- https://www.bsifinancial.com/licensing.html
Gallery
