Customer Care - Dallas, Irving, TX

Please and happy

good communication

Kevin was very polite, friendly and efficient. He listened and handled my concerns with care. He got the job done. He is the most professional customer care agent/representative I have dealt with in eight years of this being the third company...

Great great great

My concern is with how my loan transfer to BSI was handled. When BSI aquired my loan, my first payment was to be due in July. However, I spent 10 days trying to make my June payment during the transition. The website was no longer working,...

Harriet was very friendly and understood the purpose of my call.

She was interested in helping me

Good experience

Service was professional, quick and resolved. Thank you

I would like to take a moment to recognize that outstanding assistance I received from Brandon yesterday his professionalism patience, and willingness to help made a meaningful difference during our interaction. Brandon listened carefully to...