Customer Care - Dallas, Irving, TX

Thank you Bryan for your

Thank you for your professionalism

Harriet Mitchell was outstanding! however the ticket she brought to managment was never answered by anyone.

dont have time I'm at work

Very attentive and knowlegible.

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Ericka provided incorrect information regarding my mortgage recast. She stated that I could not recast my loan until September of this year, despite the fact that my loan originated in March. She stated that the loan needed to be 90 days from...

Kevin listened to what we wanted and handled the situation. We are both hard of hearing and Kevin spoke a bit louder and slower which was a big help to getting our issue resolved

was able to answer all questions that I had and some that I didn't really think I had

SHE WAS VERY INFORMITIVE ALSO UNDERSTANDING