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Guild Mortgage - Crossroads in West Covina, CA

Guild Mortgage - Crossroads, West Covina, CA

West Covina, CA
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Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
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Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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5 Star
99%
4 Star
1%
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0%
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Reviews from Web
  • J
    Joeluis M
    Posted on February 5th, 2026 12:16 AM
    hello, Melissa and her team are very helpful and professional. I do recommend her services.
    Reply from Guild Mortgage - Melissa Elmazis
    February 5th, 2026 01:14 AM
    It's great to hear your compliments, Joe Luis. I'm glad that you found my team's efforts helpful and professional. Your recommendation means a lot and motivates us to keep providing quality service. Thank you for choosing Guild Mortgage.
  • M
    Mahnoor K
    Posted on February 3rd, 2026 04:17 PM
    Guild Mortgage - Melissa Elmazis has received a review with 5 star rating from Mahnoor K
    Reply from Owner
    February 5th, 2026 01:14 AM
    Thank you for your 5-star rating, Mahnoor. I'm grateful for your support and look forward to assisting you again.
  • M
    Mahnoor K
    Albuquerque, NM
    Posted on February 3rd, 2026 04:16 PM
    The team was very helpful and guided us throughout the whole proces. They explained everything so well and clearly. I would definitely recommend this company to other people. Thank you so much!
    Reply from Guild Mortgage - Melissa Elmazis
    February 3rd, 2026 04:37 PM
    Thank you, Mahnoor. It truly brings me joy to have supported you and your family. Wishing you countless wonderful memories in your new home!
  • S
    Saqib K
    Posted on January 24th, 2026 03:08 AM
    We was working with different lenders they wasted our 15 days and then we contacted Melissa Elmazis with Guild mortgage she is very nice lady. She help us to complete our mortgage loan application and have us approved within 3 days. They are...
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    Reply from Guild Mortgage - Melissa Elmazis
    January 25th, 2026 02:33 PM
    I truly appreciate your kind review and the 5-star rating, Saqib. I'm grateful for the opportunity to assist you and your family with your mortgage loan application. It's important to me to provide a professional and efficient service, and...
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  • J
    Jacqueline M
    Posted on January 5th, 2026 09:49 PM
    I had a pleasure working with Melissa. She went above and beyond for me every time I had a question Melissa would answer all my questions. She had so much patience for me being a first time buyer everything got done so quickly I would highly...
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    Reply from Guild Mortgage - Melissa Elmazis
    January 5th, 2026 10:04 PM
    I’m genuinely grateful for your kind words and the perfect rating, Jackie. It was my pleasure to assist you, especially as a first-time buyer. Addressing all your questions and ensuring the process went smoothly was my top priority. Thank you...
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    Guild Mortgage - Chris Haun
    API
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    Marie K
    Rialto, CA
    Posted on December 25th, 2025 09:27 PM
    Chris was a rockstar and closed the CalHFA DFA loan in 17 business days! he communicated frequently to let us know where we were in the process, and it was completely stress-free.
    Reply from Guild Mortgage - Chris Haun
    December 26th, 2025 05:26 PM
    Thanks so much Marie, I totally was very blessed to have gotten introduced to you and had an opportunity to meet you and work with you on this loan. It was a great experience, and I hope we will have a chance to work together again on another...
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    Guild Mortgage - Chris Haun
    API
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    Annie M
    Rialto, CA
    Posted on December 25th, 2025 03:56 PM
    For going above and beyond my expectations throughout this entire process. From start to finish, everything was clear and easy to understand. The patience, responsiveness, and willingness to explain each step gave me confidence and peace of...
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    Reply from Chris Haun
    December 26th, 2025 05:28 PM
    It's great to hear that the process exceeded your expectations, Annie. I am very happy that my approach to communication made the experience clear and less stressful for you. Your confidence and peace of mind during such a big even was super...
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  • J
    Jack H
    Posted on November 19th, 2025 11:09 PM
    Excellent experience. Melissa was terrific
    Reply from Owner
    January 5th, 2026 10:07 PM
    Thank you so much for your kind words! It was truly a pleasure working with your wonderful family. Your transaction will remain one of the most complex achievements we’ve tackled—but together, we made it to the finish line! Congratulations...
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  • J
    Jack H
    Angel Fire, NM
    Posted on November 19th, 2025 11:09 PM
    Melissa was in touch consistently throughout the entire process!
    Reply from Guild Mortgage - Melissa Elmazis
    November 19th, 2025 11:22 PM
    I appreciate your fantastic feedback, Jack. Keeping in touch and ensuring you feel supported throughout the process is very important to me. Thank you for the high rating and for trusting Guild Mortgage with your needs. If you ever have questions...
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  • L
    Lisa M
    Angel Fire, NM
    Posted on November 19th, 2025 08:03 PM
    Several clients have used Melissa and have been very satisfied. Highly reccommend.
    Reply from Guild Mortgage - Melissa Elmazis
    November 19th, 2025 08:24 PM
    Thank you so much for your encouraging feedback and strong recommendation! It means a lot to know that the clients you’ve referred are happy with the service I’ve provided. I truly appreciate your trust and confidence in Guild Mortgage.
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    About
    Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    Financial Services

    Year Started

    2022

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS# 1560823
    Disclaimer
    We are licensed to do business in the states of California, Arizona, New Mexico, Nevada and Texas. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act; AZ BK#0018883; AZ BKBR# BK-BR-20; NV Mortgage Company #1141;