Guild Mortgage - Crossroads, West Covina, CA
West Covina, CA
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Oscar was always available and very knowledgeable. Key ingredients, especially when making life-changing decisions such as buying a home.
Reply from Oscar Campa
September 7th, 2026 04:47 PM
Arnoldo, I appreciate your kind words about my availability and knowledge. It's important to me to provide support during significant decisions like buying a home. If you have any more questions or need further assistance, feel free to reach...
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We had an excellent experience with Guild Mortgage for our recent home refinance. Melissa was professional, knowledgeable, and incredibly responsive throughout the entire process. She was always available when we had questions, kept us informed...
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Reply from Guild Mortgage - Melissa Elmazis
August 21st, 2026 01:55 PM
Thank you so much for the kind words, Leroy! I'm so glad I was able to make the refinance process smooth and easy for you. It means a lot to hear that you felt supported throughout the process and appreciated my communication and professionalism....
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Melissa and her team were very helpful. She walked me through everything and explained a long the way she was available every call text and email. I would recommend the Guild Team. I didn’t think it was possible but I’m officially a homeowner...
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Reply from Guild Mortgage - Melissa Elmazis
July 21st, 2026 07:36 PM
I'm so pleased to hear that you had a positive experience, Bakitha. It was truly a pleasure to guide you through the process and assist you in becoming a homeowner. Your recommendation means a lot to me and the Guild team. Thank you for choosing...
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Melissa and her team are awesome to work with. They took only 23 days to complete our loan process and we were able to close our home on-time. We thank them so much for all their effort and time in our home buying process. Look no further,...
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Reply from Guild Mortgage - Melissa Elmazis
July 2nd, 2026 02:04 AM
I'm beyond grateful for your generous words and the fantastic rating, Napoleon and Pingli. It's wonderful to know that you valued the efficiency and dedication of my team in completing your loan process in just 23 days. WOO-HOO!! Thank you...
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Melissa is a great person but when it comes to her job she does not work great under pressure and as new home buyers we had tons of questions and it seemed to overwhelm her. We did not understand the explanation she would give after asking...
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Reply from Guild Mortgage - Melissa Elmazis
June 19th, 2026 04:55 AM
Thank you for sharing your experience, Raven. I appreciate your feedback and I'm sorry to hear that my communication didn't meet your expectations while I was out of the country. It's important to me that my clients feel supported throughout...
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Melissa was very helpful and responded quickly to any questions I had.
Reply from Guild Mortgage - Melissa Elmazis
June 19th, 2026 04:56 AM
I'm grateful for your kind words, Alyssa. I'm pleased to hear that you found my assistance helpful and that I could respond quickly to your questions. Your satisfaction is important to me at Guild Mortgage.
Oscar is a great lender
In February we walked into a new development in Hesperia with our trustee realtor and fell in love with a home. We went in to just look around and we walked out committed to close on this home! Along the way our realtor recommended us to Melissa...
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Reply from Guild Mortgage - Melissa Elmazis
April 24th, 2026 04:38 PM
Briana, I'm so happy to hear your wonderful experience with your home purchase and the recommendation from your realtor. It was truly a pleasure to assist you with every step of the process. Your kind words mean a lot, and I'm grateful to have...
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Great communication
Reply from Guild Mortgage - Melissa Elmazis
April 18th, 2026 06:59 PM
Thank you for highlighting the great communication, Morris. I'm pleased to know that my efforts in keeping the lines open were helpful during your experience with Guild Mortgage. Looking forward to working with you again in the future.
Thumbs up.
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Financial Services
Year Started
2022
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 1560823
Disclaimer
We are licensed to do business in the states of California, Arizona, New Mexico, Nevada and Texas. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act; AZ BK#0018883; AZ BKBR# BK-BR-20; NV Mortgage Company #1141;