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CrossCountry Mortgage | Branch NMLS #2608311, Gilbert, AZ

Gilbert, AZ

4.96

(141)

Mortgage

Mortgage Loan Officer

Contact Info

(877) 351-3400

Gilbert, AZ

https://crosscountrymortgage.com

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4.96

(141)

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5 Star

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John was great to work with and the experience was very positive

Reply from John Cassels

November 27th, 2024 06:15 PM

Ken-Thank you so much for your kind words and for taking the time to leave a 5-star review! I'm thrilled to hear that you had a positive experience working with me and my team during your home purchase. It was a pleasure assisting you, and...

It was an absolute pleasure to work with Michael. Michael is very knowledgeable and easy to talk to. He kept me informed during the entire process and answered all my of questions in a timely manner. He also got me an excellent rate on my loan....

Reply from Owner

October 7th, 2024 12:00 AM

Our goal is to provide you with outstanding service in all aspects of your process, we are excited to know that Michael made it a great experience!

John Cassels was awesome to work with.

Reply from Owner

September 24th, 2024 08:01 PM

Thank you!! You made it easy to work with you.

We started our home-buying process with a different mortgage company who was very slow to respond and seemed either too busy or not interested in answering our questions. John Cassels was recommended to us by a friend and after one phone call...

Reply from Johnathan Cassels

September 24th, 2024 08:05 PM

Bruce we appreciate sharing your journey and allowing us the opportunity to help. We put a plan together and you followed the plan so we could deliver the results expected. Your questions and responses were welcomed and we look forward to making...

John and the whole team were very pleasant, informative and timely in their responses. The whole transaction was completed promptly and smoothly. It was a great experience!

Reply from Johnathan Cassels at CrossCountry M...

September 5th, 2024 09:53 PM

We value great clients like you and Bruce and enjoyed working along side your agent Christina to make this a smooth process for you. We hope you enjoy your beautiful new home and that great looking pool! Best to you both.

John was one of the best professional interactions I've had in a long time. He explained things thoroughly, checked to make sure I understood before proceeding and provided frequent updates from him or his team along the way. I will send friends,...

Reply from Johnathan Cassels at CrossCountry M...

September 2nd, 2024 03:43 PM

I'm absolutely thrilled to hear such positive feedback, John! It was a pleasure guiding you through the process and ensuring you were fully informed at every step. I'm committed to providing the best service to all my clients and it means the...

Michael Fraser goes above and beyond to help his loan applicants out he is extremely knowledgeable and goes the extra mile! He is always positive and he’s very personable I would recommend Michael to anyone applying for a loan!

Reply from Owner

August 5th, 2024 12:00 AM

Thank you for telling us about Michael and how he made you feel supported with your questions and concerns! We understand that trusting us with your lending needs is very important, and we are proud to hear we met your expectations.

Great experience working with John Cassels and his team when we were purchasing a home Dec 2022. Very professional ; quick to respond to paperwork request and always doing close follow-up.

Reply from Johnathan Cassels at CrossCountry M...

September 5th, 2024 09:35 PM

I'm delighted to hear about your positive experience with myself and the team at CrossCountry Mortgage, Maritess. Your feedback is very important to us. We pride ourselves on our responsiveness and professionalism, and I'm glad we were able...

John and his team were amazing! We were well informed of all the terms we had available and what the costs were. I highly recommend John and his team! We will 100% be a return customer in the future.

Reply from John Cassels at CrossCountry Mortga...

June 23rd, 2024 12:47 PM

Hi Glenn, it's a delight to hear such positive feedback. Ensuring our customers are well-informed and comfortable with all terms and costs is a top priority for us, so it's really encouraging to hear that you had a great experience. We truly...

The team has been amazing I really appreciate how straight forward they were and looked at all the options talked me through the process and what would work best for me I would highly recommend them to anyone I wish I could give more the five...

Reply from Owner

April 12th, 2024 07:29 PM

Thank you Timothy for your kind words and high recommendation. We strive to provide the best service and options for our clients. No doubt, your recommendation means a lot to us. Looking forward to working with you in the future!

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About

Your journey to homeownership deserves a personalized touch. As dedicated mortgage loan officers, we are here to deliver just that. Whether you're a first-time homebuyer or you're a veteran homeowner looking to refinance or invest, we provide a selection of mortgage options tailored to fit your individual needs. From FHA and VA loans to conventional and jumbo mortgages, we have the tools to help you navigate your path with confidence. Expect a transparent process, with clear communication and guidance every step of the way, from your initial application to the closing table. Let's work together to find your ideal home loan solution and bring your dream of homeownership to life.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Time Zone

Mountain Standard Time (MST)

Licenses