Covina, CA
Covina, CA
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
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Details were explained at each step and Rob was always there to help and explain when we had extra questions or concerns.
Reply from Robert Betancourt
February 11th, 2026 08:46 PM
I'm glad to know that you felt supported throughout the process, Rachel. Explaining each step along the way is important to me, and I'm pleased it was helpful to you and Neil. If you have any more questions or need further assistance, don't...
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Great experience with Golden Empire Mortgage , Thank you
Reply from Harold Greenberg
March 12th, 2026 03:21 PM
Thank you for sharing your thoughts, Behzad. I'm glad to hear you had a great experience with Golden Empire Mortgage. If there's ever anything more I can assist you with, please don't hesitate to reach out.
Hank and his team were great during the entire process of looking for and purchasing my home. Communion was always clear and open. I would definitely recommend this team to anyone wanting to secure a home. Thank you.
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Reply from Harold Greenberg
January 22nd, 2026 07:02 PM
I'm pleased to hear that you had a great experience with me and my team, Nick. Clear and open communication is something I prioritize, and it’s rewarding to know it made a difference in your home-buying process. Thank you for your recommendation....
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Robert was amazing and made the whole experience enjoyable. Truly a professional at his work and an amazing individual to work with. My wife and I couldn't be happier to have robert Robert in our corner.
Reply from Robert Betancourt
January 23rd, 2026 02:02 PM
Giovanni, I appreciate your kind feedback. It's important to me that every experience with purchasing goes smoothly and leaves a positive impression. I'm glad to hear that you and your wife felt supported throughout the process. If you have...
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Great, would recommend!
Reply from Harold Greenberg
January 22nd, 2026 06:38 PM
I appreciate your recommendation, Rachel. It's gratifying to know you had a positive experience. If there's anything more I can assist you with in the future, please let me know.
Great communication, fast with assisting , respectful, honest, and reassuring.
Reply from Robert Betancourt
January 22nd, 2026 03:34 PM
I'm grateful for your kind words, Stephanie. It's encouraging to hear that the communication and assistance met your expectations. I strive to be respectful, honest, and reassuring throughout the process. Thank you for trusting me with your...
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Great communication between me and all of the staff at GEM.
Reply from Harold Greenberg
January 9th, 2026 07:32 PM
Thank you for highlighting the good communication, Nelson. I'm pleased to know that my staff and I at Golden Empire Mortgage, Inc. met your expectations. If there's anything else I can help you with in the future, don't hesitate to reach out....
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Hank and his team were always available for any questions we had. He was patient and communicative. Highly recommend
Reply from Harold Greenberg
December 26th, 2025 07:31 PM
I'm grateful for your recommendation, Edward. It's encouraging to know you found the communication and availability helpful. Being available and patient is important to me, and I'm glad it made a positive impact on your experience. If you need...
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Jakie and her dream team really saved the day for me. Such and easy transaction and I knew I was getting the best deal out there. Definitely sending friends and family to GEM in the future. Thank you.
Reply from Jennifer Booker
December 16th, 2025 04:43 PM
I'm pleased to see that my team and I could help make the transaction smooth for you, Natalia. It's wonderful to know you felt confident in getting the best deal possible. Thank you for considering recommending Golden Empire Mortgage, Inc....
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they wanted to help me with all the paper work they did a great job for me
Reply from Harold Greenberg
December 12th, 2025 07:18 PM
I appreciate your feedback, Jeff. It's good to know that you felt supported with the paperwork process. My goal is always to ensure everything goes smoothly for you. If you have any more questions or need further assistance, feel free to reach...
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About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)