
Covina, CA
Covina, CA

Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Hank was the absolute glue holding this entire loan process together. From navigating the endless paperwork to making sure every detail stayed on schedule, his persistence, clear communication, and hustle made what could have been a chaotic...
read more
Reply from Harold Greenberg
September 10th, 2026 03:25 PM
Thank you, Daniel, for sharing your experience. I'm grateful to know that my efforts made the loan process feel seamless for you. Your kind words about my persistence and communication mean a lot. If there's anything more I can assist with...
read more
Outstanding Experience with Golden Empire Mortgage, Inc.I cannot say enough great things about Golden Empire Mortgage, Inc. and especially Hank Greenberg. When I was refinancing my home, Hank stepped in and helped me when no one else could....
read more
Reply from Owner
June 11th, 2026 12:00 AM
Wow, thank you for such a glowing review! Hank and the rest of our San Dimas mortgage team take great pride in delivering top-tier communication and finding the right home loan solutions for our clients. We’re so glad we could turn your home...
read more
The company truly cares and works to help in every way possible. My first home was a smooth transaction and I received and very good deal on my home. They are fast and efficient. And respond in a timely manner. I definitely recommend 👌
Reply from Owner
September 10th, 2026 12:00 AM
Thank you so much for the wonderful review! Helping you secure a great deal and making your first home purchase as smooth and stress-free as possible was a pleasure. Our team always strives to provide fast, efficient service to all our home...
read more
Hank is very communicative he's great
Reply from Harold Greenberg
September 5th, 2026 03:29 PM
I'm grateful for your kind words, Jose. It's nice to know that my communication made a positive impact on your experience. If there's anything else I can assist you with, please feel free to reach out. Please feel free to call us if you have...
read more
The team is amazing they very helpful during the process. We never felt like we were simply going through a home purchase with a loan agent, we felt like he was part of our family, he guide us every step of the way, gave us great advice and...
read more
Reply from Owner
September 4th, 2026 12:00 AM
Thank you so much for the five-star review and kind words! Guiding families through the home loan and mortgage process with personalized, trustworthy advice is always our top priority. Just a quick clarification for anyone looking for our branch:...
read more
Hank was amazing throughout the entire process. We never felt like we were simply going through a home purchase with a loan agent; instead, we felt like he was part of our family. He guided us every step of the way, gave us great advice, and...
read more
Reply from Harold Greenberg
August 31st, 2026 03:23 PM
Brenda, I'm so pleased to receive your positive review. I really enjoyed meeting you and your son and guiding you through the processIt's wonderful to know that i made you feel like family and provided the guidance you needed. I'm grateful...
read more
Great experience with great advise on steps to purchasing my first home
Reply from Harold Greenberg
August 14th, 2026 07:59 PM
I'm happy to hear you had a great experience, Jacob. It's wonderful to know that the advice provided was helpful in your journey to purchasing your first home. If you have any further questions or need assistance, feel free to reach out.
Working with Hank at Golden Empire Mortgage Inc. was an outstanding experience from start to finish. He was knowledgeable, professional, and always available to answer my questions. He made the entire loan process smooth and stress-free, explaining...
read more
Reply from Owner
August 11th, 2026 12:00 AM
Thank you so much for taking the time to share such a thoughtful review! We’re absolutely thrilled to hear that your home-buying experience with Hank at Golden Empire Mortgage was smooth, stress-free, and transparent from start to finish.Guiding...
read more
Greenberg and his team did an amazing job with our home. He always kept in touch with the process and provided regular updates on the underwriting process. Just an absolute pleasure to work with, I will highly recommend him thanks 🙏🏼
Reply from Harold Greenberg
July 21st, 2026 09:29 PM
I'm grateful for your kind words, Gus. I'm pleased to hear that you had a positive experience and that the communication was helpful throughout the process. Thank you for your recommendation, and if you ever need further assistance, I'm here...
read more
Hank is a great friend and a professional loan officer. He helps my buyer to be qualified for the house they wanted to buy. Hank has 40 years plus of experience in both real estate and lending business. I turned to Hank every time when I encountered...
read more
Reply from Owner
July 11th, 2026 12:00 AM
Thank you so much for the wonderful review! We truly value our partnership with dedicated real estate professionals like you. Our team knows how important experience is in today's market, and Hank’s 40+ years as a loan officer and industry...
read more
10 of 258
About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)