Contact Center, Denver, CO
Denver, CO
Our credit union was formed by eight school teachers who pooled their funds in 1934 to be able to make loans to other teachers. These visionary leaders created DPS Credit Union, a not-for-profit financial cooperative, owned and controlled b... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Because she's kind, communicative and efficient
Reply from Shawna Rice
February 20th, 2024 02:58 PM
Thank you Rachel, you made it easy being so helpful to get this loan done for you! Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
for
Dave Frey
Fast and efficient, communication was spot on and timely.
Reply from Dave Frey
February 12th, 2024 03:15 PM
I'm thrilled to hear that you found our process to be fast and efficient, Jerome. Your feedback about our communication is greatly appreciated as we strive to keep our clients well-informed throughout the entire process. Your satisfaction is...
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Shawna always makes thing easy, she responds quickly when we have question and is always very nice on the phone.
Reply from Shawna Rice
January 26th, 2024 03:21 PM
It was great working with you. Thanks again for putting your trust in us.
I have been a member with Westerra Credit Union previously Denver Public Schools Credit Union for 47 years. I have always had excellent experiences with all my financial needs. Thank you for always being there!
Reply from Shawna Rice
January 23rd, 2024 06:12 PM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
Shawna was very helpful in providing speedy responses to questions and ensuring that we were able to follow our quick schedule.
Reply from Shawna Rice
January 11th, 2024 10:42 PM
Thank you, Trudy it was a great pleasure being a part of you loan closing!!
Personal commitment. She made us feel like family
Shawna’s personality is top level…
Reply from Shawna Rice
January 11th, 2024 03:18 AM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
for
Dave Frey
It took much longer than expected. It should have been simple and straightforward, however, the under writers kept requesting more and more information and once received they kept giving conflicting reasoning. They didn't seem to know what...
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Reply from Dave Frey
November 27th, 2023 03:38 PM
I really appreciate your honest feedback, Kathryn. I'm sorry to hear that the process was not as smooth and efficient as it should have been. At Westerra Credit Union, we are always working to improve our services and your feedback is invaluable....
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Contact Center
Charmaine was always pleasant and had good options for me to choose
Reply from Charmaine Booth
November 17th, 2023 03:21 PM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
Shawnas availability was unmatched. If she missed a call she called me right back. Very quick responses as well.
Reply from Shawna Rice
November 15th, 2023 03:07 AM
Thank you for your response. If there is anything we can do to improve our offering, please let us know.
this loan was due to a divorce., so that being said my attitude walking in was not good.
Reply from Shawna Rice
November 11th, 2023 07:45 PM
We hope we'll have the opportunity to serve you again and deliver exceptional services.
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About
Our credit union was formed by eight school teachers who pooled their funds in 1934 to be able to make loans to other teachers. These visionary leaders created DPS Credit Union, a not-for-profit financial cooperative, owned and controlled by the members who use its services. Its purpose was to put the members first when offering financial services and treat them as valued owners. Today, the credit union remains focused on that same mission and purpose.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Equal Housing Opportunity.