Waterstone Mortgage - Concord, NH
Concord, NH
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Communication is excellent and you feel like you are actually being heard. Best in the business!
Reply from Carol Zink-Mailloux
April 30th, 2026 06:35 PM
Holly, I appreciate your kind words. I'm glad to know that you felt heard and valued throughout the process. Thank you for your confidence in my work!
I’ve been waiting to write this review because I wanted to include a photo of the beautiful, heartfelt closing gift Tiffany got for our new home, but I couldn't wait any longer to share how incredible she is.Tiffany at Waterstone Mortgage doesn't...
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Reply from Owner
April 30th, 2026 02:51 PM
Finally, I truly appreciate your heartfelt review. It was a joy to be part of your journey to purchasing your home and I'm grateful for your kind words. Knowing that my efforts made a difference for your family means the world to me. Thank...
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I’ve been waiting to write this review because I wanted to include a photo of the beautiful, heartfelt closing gift Tiffany got for our new home, but I couldn't wait any longer to share how incredible she is. Tiffany at Waterstone Mortgage...
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Reply from Tiffany Staples
April 23rd, 2026 12:54 PM
Thank you so much for your heartfelt words. I am truly grateful for the relationships I build along this journey, and the ongoing referrals from valued clients mean the world to me. Working with your family was a genuine pleasure. It's heartwarming...
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Tiffany was great, but the process was much harder than it had to be, with many more demands than necessary. I am comparing my experience to past experiences with other lenders
Reply from Waterstone Mortgage
April 21st, 2026 08:41 PM
Charlie, thank you for taking the time to share your experience. I truly appreciate your feedback, and I’m sorry the process felt more complicated than expected. As you know, this transaction involved unique challenges, and many of the requests...
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Tiffany works hard to uderstand the clients needs and assesses the best way to help the clients! She has been a magician with difficult sales and the best team player! Communication is a very strong quality when working with Tiffany!
Reply from Tiffany Staples
April 23rd, 2026 12:59 PM
Thank you so much for your wonderful review! I appreciate you and your kind words. It's a privilege to work alongside someone who shares the same values and dedication to our clients. I believe that collaboration is key, and grateful to have...
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Tiffany was fantastic to work with on the buying side. She was incredibly responsive to both me and my clients throughout the entire process, which made everything run smoothly. I truly appreciate all of your hard work- thank you, Tiffany!
Reply from Owner
April 23rd, 2026 01:04 PM
Thank you, Vanessa for sharing your experience! Your professionalism and heart make you exceptional at what you do. Those who have the privilege of working with you are in great hands. I am happy to have collaborated with such a wonderful family!...
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Tiffany was so awesome to work with . She was super responsive to myself and my clients . Thank you Tiffany for all of your hard work!
Reply from Tiffany Staples
April 19th, 2026 06:33 PM
Thank you for your kind words, Vanessa! Together, we can make great things happen!
The whole team was very responsive and understanding. They went the extra mile to maje make sure I was happy with everything and it was appreciated greatly in my end!
Thank you Carol!!!
Reply from Carol Zink-Mailloux
April 27th, 2026 08:34 PM
Maria, thank you so much for your kind words. I'm glad to hear that my team and I could meet your needs and ensure you were happy with everything. Your appreciation means a lot to us!
Tiffany was absolutely amazing from start to finish. Very helpful and just an amazing human being. the process wouldve been so much more stressful if we didnt have her. I will be recommending Tiffany to everyone.
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Reply from Tiffany Staples
April 19th, 2026 06:35 PM
Thank you so much for sharing your experience, Brooke & Sam! You two have much to be proud of! We wish you the very best in your new home and hope our paths cross again sometime in the future! Hugs, Tiffany
Carol Zink-Mailloux NMLS#158936 has received a review with 5 star rating from Kaitlin
Reply from Owner
April 21st, 2026 03:03 PM
Thank you, Kaitlin, for the 5-star rating. I appreciate your support and am glad you had a positive experience with Waterstone Mortgage.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions