Waterstone Mortgage - Concord, NH
Concord, NH
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
Fri
9 AM to 5 PM
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Reviews from Web
Amazing experience! Everyone was super helpful and friendly. Closed quickly and flawlessly without any issues. Will always use them in the future.
Reply from Carol Zink-Mailloux
June 22nd, 2026 07:13 PM
I'm so pleased to hear you had such an amazing experience, Damian. It's great to know that everything closed quickly and flawlessly for you. Thank you for your trust, and I look forward to assisting you again in the future!
Carol was great and prompt with answer questions, sending updates, explaining everything and overall the whole process. Had some other experiences with others that were good but had there moments, but Carol herself was great!
Reply from Carol Zink-Mailloux
June 10th, 2026 06:16 PM
Cody, I appreciate your kind words about my efforts to keep you informed and explain everything clearly. I'm glad to hear that your experience with me stood out positively. Thank you for choosing Waterstone Mortgage!
The whole team (Carol, Ray, others) quickly answered questions, explained the process thoroughly, and reached out in a timely manner to gather info, remind us about deadlines, and generally follow-up without being invasive or pushy about anything...
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Reply from Carol Zink-Mailloux
June 10th, 2026 02:20 PM
Daniel, I'm pleased to hear that our team could provide thorough explanations and timely communication throughout the process. It's good to know that you felt supported without feeling pressured. Thank you for your kind words and for trusting...
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Carol was a great help in our home buying journey!
Reply from Carol Zink-Mailloux
June 8th, 2026 04:31 PM
Kevin, I'm glad to hear that I could assist you during your home buying journey. Thank you for your kind words and for choosing Waterstone Mortgage!
Carol is very responsive and has such a deep knowledge base. I appreciate that she can make a mortgaged offer close as quickly as a cash offer. So crucial in a busy market.
She kept us up to date and was very procative.
Thanks Carol!
Reply from Carol Zink-Mailloux
June 8th, 2026 01:41 PM
Shahida, I'm happy to hear that my responsiveness and knowledge have been helpful to you in navigating a busy market. It's great to know that the process felt efficient and that you were kept informed throughout. Thank you for your kind words...
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Carol always does a great job explaining things to my clients, who are often first time home buyers with lots of questions. She has a wonderful personality and is so knowledgeable. It is always a pleasure to work with her!
Reply from Carol Zink-Mailloux
June 8th, 2026 02:45 PM
Jennifer, I'm thankful for your kind words and pleased to hear that my explanations have been helpful for your clients. It's great to know that working together has been a positive experience. Thank you for your trust and collaboration with...
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Carol and her team were AMAZING from the start! Always so prompt with answering any questions I had along the way. Carol was very thoughtful and helped make the process so much easier and less stressful. I am SO glad I found her!
Reply from Carol Zink-Mailloux
June 4th, 2026 02:24 PM
Miranda, I'm grateful for your kind words. It's nice to hear that my team and I could make the process easier and less stressful for you. Thank you for choosing to work with me at Waterstone Mortgage!
Julie did an exceptional job throughout the entir process. High recommend.
Reply from Julie Carlton
May 28th, 2026 02:29 PM
Thank you so much, Dylan! I look forward to working with you in the future!
We are so grateful to have found Carol Zink-Mailloux and Waterstone. They have helped us with mortgages and refi since 2017, and they have been incredibly helpful and supportive. Cannot recommend them highly enough.
Reply from Owner
June 4th, 2026 02:33 PM
I'm pleased to know that you have found my support and assistance valuable since 2017, Vivian. Your recommendation means a lot, and I'm grateful to continue helping you with your mortgage needs at Waterstone Mortgage.
We have been working with Carol since 2017 and have been incredibly pleased with her help - she is supportive, knowledgeable, understanding, and extremely helpful. She was assisted by Ray with this latest mortgage and he was also great, especially...
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Reply from Carol Zink-Mailloux
June 4th, 2026 01:50 PM
Vivian, I'm glad to hear that my assistance, along with Ray's, has been valuable to you over the years. It's great to know that you feel supported and well-guided through your mortgage journey. I appreciate your trust and look forward to being...
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions