

Waterstone Mortgage - Concord, NH
Concord, NH

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
There is no way to really explain how great the process for my home loan went for me. Carol and her team made sure that I understood and was comfortable from start to finish with the whole process of buying my first home. Everything that could...
read more
Reply from Owner
January 8th, 2026 11:52 AM
Thank you for taking the time to write this review, Lisa! Providing excellent customer service, throughout the home loan process, is always our top priority. We're glad you received nothing but the best from Carol and her team.
Bruce Jennings and his team were very efficient and extremely helpful. When I had questions, Bruce’s answers were clear and comprehensible. I highly recommend Bruce for anyone looking for a supportive mortgage broker.
Reply from Owner
January 8th, 2026 11:52 AM
Thank you for taking the time to write this review, Gail! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Bruce and his team.
Waterstone Mortgage - Concord, NH has received a review with 5 star rating from Taylor B
Reply from Owner
January 8th, 2026 11:52 AM
Thank you for the 5-star rating, Taylor. Don't be a stranger.
Waterstone Mortgage - Concord, NH has received a review with 5 star rating from Marissa B
Reply from Owner
January 8th, 2026 11:52 AM
Thank you for the 5-star rating, Marissa.
Carol is by far the best! She’s absolutely wonderful. She was there with us from start to finish on financing our dream home and she made sure we were able to Accomplish it. We have a complicated case with all the self employment but she knew...
read more
Reply from Owner
January 8th, 2026 11:52 AM
Thank you for sharing your wonderful experience with us, Krystal! It sounds like Carol was there with you every step of the way, to help you achieve your dream of homeownership. Your experience truly shows the dedication Carol has to her customers....
read more
Carol is by far the best! She’s absolutely wonderful. She was there with us from start to finish on financing our dream home and she made sure we were able to Accomplish it. We have a complicated case with all the self employment but she knew...
read more
Carol is by far the best! She’s absolutely wonderful. She was there with us from start to finish on financing our dream home and she made sure we were able toAccomplish it. We have a complicated case with all the self employment but she knew...
read more
Reply from Owner
June 2nd, 2023 12:00 AM
Thank you for sharing your wonderful experience with us, Krystal! It sounds like Carol was there with you every step of the way, to help you achieve your dream of homeownership. Your experience truly shows the dedication Carol has to her customers....
read more
Carol and her staff have been the best to work with and performed perfectly. I would not recommend any other team and will use them again if the chance happens. I will be letting people know they are the best and recommending Waterstone to...
read more
Reply from Owner
January 8th, 2026 11:52 AM
Thank you for taking the time to write this review, E T! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Carol and her team.
Michael Stefan’s was the most patient and knowledgeable lender there is. Whenever I had questions about my mortgage he was there to answer them in depth. Being pre approved for homes in todays market gave me a chance to put an offer in on a...
read more
Reply from Owner
January 8th, 2026 11:52 AM
Thank you for the 5-star review, Josephine! We are glad to hear Michael helped make your homebuying process stress-free. He is an excellent loan originator and always makes his clients' questions a priority. We hope you continue to work with...
read more
Michael Stefan was a pleasure to deal with.
Answer all my questions in a timely fashion.
Made the mortgage process go smoothly.
A pleasure doing business with him.
Reply from Owner
January 8th, 2026 11:52 AM
Thank you for the 5-star review, John! We are glad to hear Michael helped make your mortgage process stress-free. He is an excellent loan originator and always makes his clients' questions a priority. We hope you continue to work with him for...
read more
291–300 of 505
About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions