Waterstone Mortgage - Concord, NH

Concord, NH

4.96

(505)

Mortgage

Mortgage Loan Officer

Contact Info

(603) 935-5910

Concord, NH

https://www.waterstonemortgage.com/branches/concord-nh

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.96

(505)

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5 Star

98%

4 Star

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Carol and her team have been there through every turn both forward and back. It continues to be a slow progression. Carol and her team have made the process very easy with no stress. Thank you and your team supporting our process.

Reply from Owner

January 8th, 2026 11:51 AM

Thank you for taking the time to write this review, Toni! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Carol and her team.

Carol explained the whole process up front with me and then followed up with me every step along the way. The seller's attorney requested a hurried closing date, which I didn't think was possible, but somehow, Carol and her team made it happen...

Reply from Owner

January 5th, 2024 12:00 AM

Thank you for the 5-star rating and review, Joseph! We are glad that Carol and her team were able to help you close on time, within your deadline. We appreciate your recommendation and hope to work with you again, should you have any future...

Waterstone Mortgage - Concord, NH has received a review with 5 star rating from Kenneth M

Reply from Owner

January 8th, 2026 11:52 AM

Thank you for the 5-star rating, Kenneth.

As a first time homebuyer, the process was confusing, stressful and tedious… But then Carol Zink-Mailloux came into our lives. She made it possible for us to purchase our beautiful home by constant communication, reminders, and an effortless...

Reply from Owner

November 22nd, 2023 12:00 AM

Thank you for sharing, Taryn! We're thrilled to hear everything went so smoothly with your homebuying with the help of Carol and her team. We hope to work with you again in the future.

Carol is the best! Helped us out through the whole process!

Reply from Owner

January 8th, 2026 11:52 AM

Thank you for this glowing review, Angie! We're ecstatic you had such a wonderful experience with Carol. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.

Carol Zink was wonderful to work with. Very responsive, kind and professional!

Reply from Owner

January 8th, 2026 11:52 AM

Thank you for this glowing review, Kayla! We're ecstatic you had such a wonderful experience with Carol. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.

Working with Michael Lynch and the team was a blessing made our home home buying process a breeze thank you so much 🙏

Reply from Owner

January 8th, 2026 11:52 AM

Thank you for taking the time to write this review, Grisel! Providing excellent customer service, throughout the homebuying process, is always our top priority. We're glad you received nothing but the best from Michael and his team.

Mike Stefan’s took over my VA mortgage for my first condo. He was awesome, courteous, knowledgeable, professional, he had a good demeanor and kept me apprised of all my paperwork. He always kept me in the loop. I would recommend him to any...

Reply from Owner

January 8th, 2026 11:52 AM

Thank you for taking the time to write this review, Julio! A fast and easy mortgage is not possible without the help of a knowledgeable, professional loan originator. I appreciate your feedback and hope you'll return to me and Waterstone Mortgage...

Carol from Waterstone was excellent, great communication and follow through. One of the smoother transactions I have done.

Reply from Owner

January 8th, 2026 11:52 AM

Thank you for this glowing review, Ed! We're ecstatic you had such a wonderful experience with Carol. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.

Fourth loan done with Carol Zink Mailloux and her team. Easy and stress free process. Answered all questions in timely manner. Will use them again in the future.

Reply from Owner

October 25th, 2023 12:00 AM

We appreciate you taking the time to write this review for Carol and her team. Having a mortgage lending team that communicates every step of the way certainly helps to bring clarity to the loan process. We hope you continue to use Carol and...

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About

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2000

Time Zone

Eastern Standard Time (EST)

Disclaimer

Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions