Waterstone Mortgage - Concord, NH
Concord, NH
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Carol was wonderful! She was responsive, helpful, and went above and beyond for us!
Reply from Carol Zink-Mailloux NMLS#158936
July 21st, 2025 05:18 PM
Thank you, Sarah, for your wonderful feedback. I'm thrilled to hear that you felt supported through the process and that my efforts to be responsive and helpful made a difference. Going above and beyond for you was my pleasure, and I'm glad...
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She made the process really easy and even after has made sure to check up on me which is greatly appreciated
Reply from Carol Zink-Mailloux
July 21st, 2025 05:18 PM
Thank you, Nathan, for your kind words. I'm truly glad to hear that the process felt easy for you and that my follow-ups have been helpful. It's important to me to ensure a smooth experience, both during and after the process, so your feedback...
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Carol Zink-Mailloux NMLS#158936 has received a review with 4 star rating from Michelle C
Reply from Owner
July 21st, 2025 05:19 PM
Thank you again Michelle, we appreciate your feedback! It was awesome working with you too! :)
Carol was fantastic with all my questions. I do wish things we explained before hand so I knew what to expect. As far as Ray I think he should explain exactly what he needs to save time and aggravation. For example when asking for proof, explain...
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Reply from Carol Zink-Mailloux
July 12th, 2025 12:27 PM
Thank you, Michelle, for sharing your feedback. I'm glad to know that you found my assistance helpful with your questions. I appreciate your suggestion about providing more detailed explanations upfront, and I’ll take that to heart to improve...
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Excellent job!
Reply from Carol Zink-Mailloux
July 10th, 2025 03:09 PM
Thank you, Cynthia! I'm really pleased to hear that you were satisfied with my work. Your feedback is greatly appreciated, and it was a pleasure working with you at Waterstone Mortgage.
Professional, honest and upfront communication with a personal touch
Reply from Carol Zink-Mailloux
July 2nd, 2025 12:40 PM
I'm pleased to hear that you appreciated the professional and honest communication throughout the process. It was a pleasure to assist you, and I'm glad the experience felt personal and upfront. Thank you for your kind words.
Carol and her team were great throughout the entire process. They answered all are questions and were very responsive. They helped us get the loan we needed for are situation. I would highly recommend them.
Reply from Carol Zink-Mailloux
June 28th, 2025 11:49 AM
I'm thrilled to hear that you had a great experience with our team at Waterstone Mortgage. It was a pleasure to assist you, and I'm glad we could help secure the loan you needed. Thank you for your high recommendation.
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Tim Grenier is my "go-to" whenever I need anything mortgage related! He is incredibly knowledgeable, professional and compassionate, and he communicates constantly and effectively. I know when he is at the helm, everything is under control....
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Reply from Tim Grenier
June 24th, 2025 12:43 PM
I'm thrilled to hear that you consider me your "go-to" for mortgage-related needs, Kiera. Your trust as a Realtor means a lot, and I'm glad to know that my approach helps you and your clients feel at ease. I strive to communicate effectively...
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Tiffany is wonderful! I’m a first time home buyer and she answered all my question and helped me through the process!
Reply from Owner
June 14th, 2025 04:57 PM
Thank you for taking the time to leave us a 5 star review, Gwen. We truly appreciate you sharing your positive experience and more importantly for putting your trust in me to accompany you with your first home purchase. With gratitude,Tiffany...
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Carol was always available to answer questions and was on top on everything.
Reply from Carol Zink-Mailloux NMLS#158936
June 14th, 2025 07:10 PM
I'm glad to hear that I could assist you promptly and keep everything on track throughout the process. Thank you for your kind words and for choosing Waterstone Mortgage.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions