Waterstone Mortgage - Concord, NH
Concord, NH
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
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Reviews from Web
Communication was on point. Made a very stressful process feel like life was going to be ok. In the end we got the house!
Reply from Owner
August 27th, 2026 05:42 PM
Vincent, I'm grateful for your kind words and pleased to know that the communication helped ease the stress of the process. Congratulations on getting the house!
Communication was on point.
Reply from Carol Zink-Mailloux
August 27th, 2026 01:56 PM
Vincent, I appreciate your feedback and am glad to hear that communication met your expectations. Thank you for your kind words!
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Tim is and always will be the goat . Unfortunately he had to work with my real estate agent cheryl . she wouldn't even talk to Tim . I had to do all the middle work . witch made the process more stressful. But working with Tim helped me push...
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Reply from Tim Grenier
August 24th, 2026 02:01 PM
William, I'm grateful for your enthusiastic words and your trust in my work. I'm sorry to hear about the difficulties with your real estate agent, Cheryl, and appreciate your patience through the process. It's great to know that I could help...
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Carol Zink-Mailloux NMLS#158936 has received a review with 5 star rating from Courtney S
Reply from Owner
August 24th, 2026 02:06 PM
Courtney, thank you for your positive rating! I'm grateful for your support of Waterstone Mortgage.
The team was excellent through out the whole process. I was buying a family home from my fathers estate and it was a rough road along the way until the very end but they were very supportive. There were a few hiccups, one having to do with...
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Reply from Carol Zink-Mailloux
August 24th, 2026 02:47 PM
Courtney, thank you for sharing your experience. I'm pleased to hear that the team was supportive during your journey of buying a family home. I appreciate your understanding of the hiccups along the way and am glad that overall you felt the...
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Very responsive! Always felt like i could text or email and get a fast response!
Reply from Carol Zink-Mailloux
August 24th, 2026 08:42 PM
Katherine, I'm glad you felt comfortable reaching out and received prompt responses. Thank you for sharing your positive experience!
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Tim was very professional and helpful throughout the entire process
Reply from Tim Grenier
August 18th, 2026 07:57 PM
Derrick, I appreciate your kind words about my professionalism and support during the process. I'm pleased to know that you had a positive experience with me at Waterstone Mortgage.
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If my buyer chose a different lender with honesty and integrity. Which he has neither. The whole process was totally stressful. In over 25 years in this business I have NEVER encountered such a "supposedly"professional. Lied to the client an...
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Reply from Tim Grenier
August 17th, 2026 08:28 PM
Cheryl, I'm sorry to hear about your experience and the stress it caused. I appreciate your feedback and encourage you to reach out to me directly so we can discuss this situation further.
Very responsive with questions and calculation paymet estimates. Being fully underwritten made closing very easy
Reply from Carol Zink-Mailloux
August 17th, 2026 07:07 PM
Kevin, I appreciate your feedback and am pleased to know that you found the process responsive and smooth. It's good to hear that being fully underwritten made closing easier for you. If you have any further questions or need assistance, feel...
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Tim is outstanding in every way. He has been my "go-to guy" for more than 2 decades, not only for my clients, but for me personally. He is a consummate professional, and his compassion and empathy make even the most challenging situations seem...
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Reply from Tim Grenier
August 17th, 2026 04:13 PM
Thank you so much for your generous words, Kiera. I'm grateful to have been your trusted partner for so many years and to hear about the positive impact on your clients. It’s truly rewarding to know that together, we’ve formed "The Dream Team."...
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions