Rapid Mortgage | Columbus OH, Westerville
We Live in the Communities We Serve
Westerville, OH
Rapid Mortgage is relationship-based mortgage lender. For us, mortgage lending is about building and maintaining life-long relationships with our clients and partners. We understand our clients and partners are real people with real concern... Show More
Contact Info
Point of Contact:
Mark Jaynes
Producing Branch Manager
mjaynes@rapidmortgage.com
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Claudia is not a great communicator which made the process more stressful for me. I had to repeat things many times to her.
Reply from Chris Pankewicz
June 26th, 2026 02:40 PM
I'm sorry to hear about the communication issues you experienced, Abigale. I appreciate your feedback and will address this with Claudia to improve our process. Please feel free to reach out to me directly if you have any further concerns or...
read more
When ever I had a question or was confused Jay was right on the ball about getting back to me
Reply from Jay Bialecki
June 22nd, 2026 06:03 PM
I'm pleased to know that I could assist you promptly whenever you had questions, Caleb. It's important to me that you feel supported and informed throughout the process. If there's anything else you need, please feel free to reach out.
Jay Bialecki | Rapid Mortgage Company has received a review with 4 star rating from THEdiscrete Y
Tyler was very pleasant to work with,
Reply from Mark Jaynes
June 17th, 2026 01:29 PM
I'm pleased to hear that Tyler was pleasant to work with, Daniela. Your feedback is valued, and if you need anything else, feel free to reach out.
Timing of the loan and clear comunication,professinalism.
Reply from Mark Jaynes
June 15th, 2026 08:52 PM
Ebrima, I appreciate your positive feedback on the timing of the loan and the clear communication. It's important to me to maintain professionalism throughout the process. If you have any further questions or need assistance, feel free to reach...
read more
Constant contact and always made sure to answer all if of our questions
Reply from Chuck Holden
June 15th, 2026 03:19 PM
Brandon, I'm glad to hear that my constant communication and responsiveness were helpful for you. Ensuring you felt informed throughout the process is important to me. If you ever have more questions or need assistance in the future, please...
read more
Very easy and efficien, everyone was great to work with.
Reply from Mark Jaynes
June 4th, 2026 02:10 PM
Francis, I'm glad to hear that you found the process easy and efficient. It's nice to know you had a good experience working with everyone. If there's anything else I can assist you with, just let me know.
From the realtor's perspective, open communication with the lender is not only needed, but it is crucial.JJ maintains open communication not only with me, but also with the other realtor involved in the transaction. This brings in assurance...
read more
Reply from JJ Pankewicz | Rapid Mortgage Compa...
May 29th, 2026 01:22 PM
Thank you, Pilar! It's always a pleasure working with you and your buyers. We truly appreciate your trust and partnership, and we're grateful for the opportunity to help another buyer successfully close on their Conventional loan here in Columbus,...
read more
JJ and his team are masters of their craft. Punctual, communicative, and clean as a whistle. We flew through our closing with no random asks or questions, rates were competitive, and fees beat out a good amount of competition fair and square....
read more
Reply from Jonathan "JJ" Pankewicz
May 29th, 2026 01:28 PM
Thank you for the kind words, Tyler! It was a pleasure working with you and Emily throughout the homebuying process. You both were incredibly responsive, which helped make the process smooth and efficient from start to finish.Congratulations...
read more
I don't know; y'all helped us get a loan? I don't really have anything to add.
Reply from Chris Pankewicz
May 27th, 2026 08:05 PM
Thank you for your review, Elizabeth. I'm glad we could assist you with your loan. If you ever have any questions or need further assistance, feel free to reach out to me.
41–50 of 2891
About
Rapid Mortgage is relationship-based mortgage lender. For us, mortgage lending is about building and maintaining life-long relationships with our clients and partners. We understand our clients and partners are real people with real concerns; so, we make sure every person involved in getting your loan closed is available to speak with you.
Rapid Mortgage offers competitive rates in a wide range of loan products including Conventional, FHA, VA and USDA Rural Development. Whether you are a first-time homebuyer, a seasoned veteran, have A+ credit, or are in need of credit assistance, we have programs designed specifically for you. Our hands on approach, personal dedication, and understanding show you are more than just a transaction.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Down Payment Assistance
2/1 Buydown Loans
1/0 Buydown Loans
View All
Addresses and Serving Areas
Primary Serving Area
Year Started
2002
Time Zone
Eastern Standard Time (EST)
Disclaimer
Branch NMLS 1443718 | Rapid Mortgage NMLS 126841 | www.nmlsconsumeraccess.org | Equal Housing Opportunity