Rapid Mortgage | Columbus OH, Westerville
We Live in the Communities We Serve
Westerville, OH
Rapid Mortgage is relationship-based mortgage lender. For us, mortgage lending is about building and maintaining life-long relationships with our clients and partners. We understand our clients and partners are real people with real concern... Show More
Contact Info
Point of Contact:
Mark Jaynes
Producing Branch Manager
mjaynes@rapidmortgage.com
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Reviews from Web
I felt confident in ruoff knowing that they were very thorough
Reply from Chuck Holden | Rapid Mortgage
August 7th, 2026 09:33 AM
I'm really glad to hear you felt confident with our services, Carrie. Our main goal at Ruoff Mortgage is always to ensure our customers feel thoroughly supported throughout the process. Your positive feedback means a lot. Thanks again for taking...
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Aside from closing being pushed back everything was great
Reply from Chuck Holden | Rapid Mortgage
August 7th, 2026 09:33 AM
Glad to hear that you had a great experience, Holden, despite the delay in closing which we sincerely apologize for. We always strive to maintain the highest standards in our service and we appreciate your understanding. Your feedback is invaluable...
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Great great
Overall, my partner and I had a good experience with the Ruoff Team (specifically, Chuck & Lea). They were kind, knowledgeable and guided us through the process of buying our first home. We did encounter some unexpected issues right before...
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Reply from Chuck Holden | Rapid Mortgage
August 7th, 2026 09:33 AM
Hi Olivia, I appreciate your honest feedback. I'm glad to hear that you were mostly satisfied with the service you received from our team at Ruoff Mortgage. I'm sorry to hear about the confusion and the delays you experienced during the closing...
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The whole Rouff team that we worked with were great! Everyone worked quickly and answered any and all questions in a timely manner. Definitely helped make the home buying process move a little smoother.
Reply from Chuck Holden | Rapid Mortgage
August 7th, 2026 09:33 AM
Alyssa, thanks for taking the time to leave a review. Happy we were able to help make your home buying process smoother. We pride ourselves on timely responses and efficient work. Your feedback is valued and appreciated. Looking forward to...
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JJ and his team saved our deal, exceeded our expectations and closed right on time. He picked up a loan that was in pieces from a previous lender, my clients loved how he quickly he was able to identify their needs, communicated very well with...
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Felt like I was talking to friends or family...enjoyed the experience!!!
Reply from Chuck Holden | Rapid Mortgage
August 7th, 2026 09:33 AM
Hey Aaron, thrilled to hear that you had a great experience with us at The Holden Team. Having our clients feel like they're dealing with friends or family is exactly what we strive for each and every day. Your positive feedback really means...
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Chuck and his team did really well getting us through the stages, answering the early question, and helping us through this process for the first time.
Reply from Chuck Holden | Rapid Mortgage
August 7th, 2026 09:33 AM
Appreciate your feedback, Karlton! It's wonderful to hear you found our process easy to navigate and that your questions were promptly answered. We aim to make each client's experience as seamless as possible, especially for first-time borrowers....
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Chuck made the whole experience easy and friendly.
Reply from Chuck Holden | Rapid Mortgage
August 7th, 2026 09:33 AM
I appreciate your positive feedback, Sam! It was a pleasure to assist you and I'm thrilled to hear that your experience with The Holden Team was easy and friendly. This is exactly the kind of experience we strive to provide. Your 5-star rating...
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They were really available most times of tge day and walked me through every question I had
Reply from Chuck Holden | Rapid Mortgage
August 7th, 2026 09:33 AM
I appreciate the kind words, Dionne! Making myself available and answering all of your questions is a big part of what I strive for. I'm glad I could help make the process smooth for you!
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About
Rapid Mortgage is relationship-based mortgage lender. For us, mortgage lending is about building and maintaining life-long relationships with our clients and partners. We understand our clients and partners are real people with real concerns; so, we make sure every person involved in getting your loan closed is available to speak with you.
Rapid Mortgage offers competitive rates in a wide range of loan products including Conventional, FHA, VA and USDA Rural Development. Whether you are a first-time homebuyer, a seasoned veteran, have A+ credit, or are in need of credit assistance, we have programs designed specifically for you. Our hands on approach, personal dedication, and understanding show you are more than just a transaction.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Down Payment Assistance
2/1 Buydown Loans
1/0 Buydown Loans
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Addresses and Serving Areas
Primary Serving Area
Year Started
2002
Time Zone
Eastern Standard Time (EST)
Disclaimer
Branch NMLS 1443718 | Rapid Mortgage NMLS 126841 | www.nmlsconsumeraccess.org | Equal Housing Opportunity