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Rapid Mortgage | Columbus OH, Westerville

We Live in the Communities We Serve

Westerville, OH

4.85

(2,891)

Mortgage

Mortgage Loan Officer

Contact Info

(614) 845-5200

Westerville, OH

https://rapidmortgage.com/columbusbranch/

Point of Contact:

Mark Jaynes

Producing Branch Manager

mjaynes@rapidmortgage.com

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4.85

(2,891)

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Just a bit more of a personal touch and communication regarding the rates and fees would be nice

Reply from Mark Jaynes

October 13th, 2024 12:48 AM

I appreciate your feedback, Jeffrey. I understand the importance of clear communication and a personal touch, especially when dealing with something as significant as mortgage rates and fees. I apologize if there was any lack of communication...

JJ helped us from start to finish with our loan process. He helped with any questions asked and made the process pretty easy.

Reply from Jonathan "JJ" Pankewicz

October 11th, 2024 03:38 AM

Hey Kevin, I'm thrilled to hear that you were happy with the loan process. It was my pleasure to assist you and answer all your questions. I always aim to make it as easy as possible for my clients at Rapid Mortgage Company. Thanks a lot for...

Mark and Mark's team work hard to get the deal done promptly. I enjoyed working with Mark and Tyler, and highly recommend them.

Reply from Mark Jaynes

October 7th, 2024 04:13 PM

Thanks for leaving such a fantastic review, Sabrina! It was great working with you too. Your positive words truly mean a lot to me and the team. We're very grateful for your recommendation and will continue to work hard to meet the expectations...

It was great and I'm going to recommend them to a couple of my family members

Reply from Chuck Holden | Rapid Mortgage

August 7th, 2026 09:33 AM

I'm thrilled you had a great experience with us, Jeffrey! It's awesome to know you will be recommending us to your friends and family members. We always strive to offer top-notch service at NFM Lending and it's always rewarding to hear when...

He’s very informative, on top of things and helpful through the whole process

Reply from Jonathan "JJ" Pankewicz

October 4th, 2024 06:05 PM

Hey Candace, thanks for taking the time to leave a 5-star review! I'm thrilled to hear that you found me informative and helpful throughout the process. At Rapid Mortgage Company, we strive to stay on top of things to ensure a smooth process...

JJ stepped in to help and answer ?’s and address issues at any time of day and on the weekends!

Reply from Jonathan "JJ" Pankewicz

September 29th, 2024 10:49 PM

Thrilled to hear that you had a 5-star experience, Daniel! I make it a point to be available for all my clients, no matter the day or time. Your feedback confirms that this level of service is appreciated. Should you need any further assistance,...

Chuck along with everyone I was in contact with at NFM lending went above and beyond what I expected. Being my first home purchase I was very nieve to the whole process. Chuck and his time did an amazing job at not only guiding me in the process...

Reply from Chuck Holden | Rapid Mortgage

August 7th, 2026 09:33 AM

Hey Ben! Thanks for the awesome review! I'm glad I could make the home buying process a breeze. Don't hesitate to reach out if you need anything at all! Enjoy your home my friend!

I was impressed with the organization and we had a smooth transaction. No issues!

Reply from Mark Jaynes

September 17th, 2024 12:23 PM

I'm really glad to hear that you had a smooth transaction, Brian. It's always my goal to ensure a seamless and efficient process for all my clients at Rapid Mortgage Company. Thank you for the 5-star review, it's always a pleasure to help people...

Both Jay and Jess were always very quick to reply. The only annoying thing is the process was a lot more arduous/stringent than I experienced when I bought my current home in 2018. The company then just did my credit report, and i turned over...

Reply from Jay Bialecki

September 16th, 2024 01:15 PM

Hi Jared, thank you for the stellar rating and your understanding regarding the process. We've indeed tightened our requirements recently to ensure we're doing the best we can for our clients' financial security. I'm glad you found our team...

It was fast processing load take 29 days form the application to close thanks JJ

Reply from Jonathan "JJ" Pankewicz

September 13th, 2024 02:26 PM

I'm thrilled to hear about your positive experience, Abdalla! At Rapid Mortgage Company, we always strive to provide a swift and efficient service to our customers. Your feedback means a lot to me and our team. Thank you for choosing us for...

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About

Rapid Mortgage is relationship-based mortgage lender. For us, mortgage lending is about building and maintaining life-long relationships with our clients and partners. We understand our clients and partners are real people with real concerns; so, we make sure every person involved in getting your loan closed is available to speak with you. Rapid Mortgage offers competitive rates in a wide range of loan products including Conventional, FHA, VA and USDA Rural Development. Whether you are a first-time homebuyer, a seasoned veteran, have A+ credit, or are in need of credit assistance, we have programs designed specifically for you. Our hands on approach, personal dedication, and understanding show you are more than just a transaction.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Conventional Loans

FHA Loans

VA Loans

USDA Loans

Jumbo Loans

Down Payment Assistance

2/1 Buydown Loans

1/0 Buydown Loans

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Addresses and Serving Areas

Primary Serving Area

Columbus, OH

Year Started

2002

Time Zone

Eastern Standard Time (EST)

Disclaimer

Branch NMLS 1443718 | Rapid Mortgage NMLS 126841 | www.nmlsconsumeraccess.org | Equal Housing Opportunity