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Rapid Mortgage | Columbus OH, Westerville

We Live in the Communities We Serve

Westerville, OH

4.85

(2,891)

Mortgage

Mortgage Loan Officer

Contact Info

(614) 845-5200

Westerville, OH

https://rapidmortgage.com/columbusbranch/

Point of Contact:

Mark Jaynes

Producing Branch Manager

mjaynes@rapidmortgage.com

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4.85

(2,891)

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I have been trying for a month to obtain information on how to pay our mortgage. i have sent repeated emails to Taylor looking for information. She keeps telling me she is "reaching out to the post-closing department." Whether it's the post-closing...

Reply from Mark Jaynes

August 31st, 2025 12:36 PM

David, I appreciate you taking the time to share your experience, and I sincerely apologize for the frustration you've been facing. Obtaining timely information on something as critical as your mortgage payment process is absolutely vital,...

Mark was responsive and made the mortgage process easy and convenient!

Reply from Mark Jaynes

August 30th, 2025 05:29 PM

Katelyn, I'm delighted to hear that you found the mortgage process easy and convenient. Responsiveness is something I focus on, so it’s gratifying to know it made a difference for you. If there's ever anything else you need or if you have any...

Chuck was incredibly helpful. As a first-time buyer, I had numerous questions and concerns. He patiently explained everything I asked about. Thank you very much for everything.

Reply from Chuck Holden | Rapid Mortgage

August 7th, 2026 09:33 AM

Cristian, I'm truly grateful for your feedback. I understand how important it is to have someone guide you through the home-buying process, especially as a first-time buyer. I'm glad I could help address your questions and concerns and make...

JJ Pankewicz | Rapid Mortgage Company has received a review with 5 star rating from Adam G

Reply from Owner

May 29th, 2026 01:29 PM

Thank you, Adam, for the perfect rating. I'm grateful for your support and look forward to continuing to assist you with any future needs.

JJ and the whole team were very knowledgeable and communicated with us throughout the entire process. We could not be more satisfied with the teams's performance and the mortgage rate!

Reply from Jonathan "JJ" Pankewicz

August 18th, 2025 09:02 PM

I'm thrilled to hear that you were so satisfied with my work and the entire team's performance, Adam. It's great to know that you appreciated our communication and expertise throughout the process. I'm glad we could secure a mortgage rate that...

communicated well with us the whole time! Thank you

Reply from Jonathan "JJ" Pankewicz

August 13th, 2025 03:05 AM

I'm glad to hear that the communication throughout the process met your expectations, Jaime. Keeping you informed is a top priority, and it's wonderful to know it made a positive impact. Thank you for your feedback! If there's anything else...

The whole process was very quick, and jj helped me to understand everything as we proceed.

Reply from Jonathan "JJ" Pankewicz

August 12th, 2025 09:18 PM

I'm pleased to hear that you found the process to be quick and that I was able to help you understand everything along the way, Gary. It was great working with you at Rapid Mortgage Company, and I'm glad I could assist in making your experience...

Very good service for my buyer.

Reply from Mark Jaynes

August 11th, 2025 02:53 PM

Peggy, thank you for taking a moment to share your feedback. I'm pleased to hear that you found the service for your buyer to be very good. Ensuring a positive experience for my clients is always a priority. If you have any further needs or...

Jay is very personable. Always helpful

Reply from Jay Bialecki

August 11th, 2025 02:36 PM

Thank you for your kind review, Robert. I'm glad to know that you found my approach personable and helpful during your experience with Rapid Mortgage Company. It was a pleasure working with you, and I'm here if you have any further questions...

Chris went above and beyond to make himself available and was very knowledgeable about the options we were exploring with our loan process.

Reply from Chris Pankewicz

August 11th, 2025 12:28 PM

Thank you, Cagney, for your kind words. I'm pleased to hear that my efforts to be available and share my knowledge made a positive impact during your loan process. It's important to me that you felt supported and informed while exploring your...

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About

Rapid Mortgage is relationship-based mortgage lender. For us, mortgage lending is about building and maintaining life-long relationships with our clients and partners. We understand our clients and partners are real people with real concerns; so, we make sure every person involved in getting your loan closed is available to speak with you. Rapid Mortgage offers competitive rates in a wide range of loan products including Conventional, FHA, VA and USDA Rural Development. Whether you are a first-time homebuyer, a seasoned veteran, have A+ credit, or are in need of credit assistance, we have programs designed specifically for you. Our hands on approach, personal dedication, and understanding show you are more than just a transaction.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Conventional Loans

FHA Loans

VA Loans

USDA Loans

Jumbo Loans

Down Payment Assistance

2/1 Buydown Loans

1/0 Buydown Loans

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Addresses and Serving Areas

Primary Serving Area

Columbus, OH

Year Started

2002

Time Zone

Eastern Standard Time (EST)

Disclaimer

Branch NMLS 1443718 | Rapid Mortgage NMLS 126841 | www.nmlsconsumeraccess.org | Equal Housing Opportunity