

Ruoff Mortgage - Columbus, IN
Columbus, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
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9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Constant communication and easy process with the online webpage
Eli was very informative. He was very quick to get back with us and go over all our question!
Jason Kain, Ruoff Mortgage has received a review with 5 star rating from Jerry S
Reply from Owner
March 30th, 2026 04:58 PM
Jerry, I appreciate your positive rating! It means a lot to know that you had a good experience. If you ever have questions or need further assistance, feel free to reach out.
Jason made the process very easy and kept us up to date on every bit of it He always seemed to be a couple steps ahead
Reply from Jason Kain
March 27th, 2026 06:02 PM
I'm pleased to hear that you found the process easy, Gerald. Being proactive and keeping clients informed is always a priority for me. If there's anything else you need or any questions you have, don't hesitate to reach out.
Julie is so knowledgeable and does a great job breaking down information for us to understand. She always responds to us in a timely manner and treats us like family!
Reply from Julie Schlehuser, Ruoff Mortgage
March 27th, 2026 04:21 PM
I'm glad to hear that you found my approach helpful, Madelyn. Making complex information easier to understand is something I focus on, and it's important to me that you feel well informed throughout the process. I'm also happy to know that...
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Julie listened to my specific situation and helped me work through the details until the loan was perfect for me. Obtaining a mortgage was a huge milestone for me. Having Julie with me every step of the way made the whole process feel like...
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Reply from Julie Schlehuser, Ruoff Mortgage
March 20th, 2026 03:35 PM
I'm really pleased to know that I could assist you with your mortgage journey, Jael. It’s important to me that the loan met your specific needs, and I'm honored to have been part of this significant milestone in your life. If you need any more...
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Wonderful communication, readily answered our questions along this new journey.
Reply from Keith Luken, Ruoff Mortgage
March 9th, 2026 06:51 PM
Thank you Mark! It was certainly a pleasure working with you!
Very professional. They made the process quick, easy, and stress free
Reply from Owner
March 10th, 2026 02:48 PM
Thank you, Lisa, for your wonderful review! We're delighted to hear that our team made the mortgage process quick, easy, and stress-free for you. Providing professional service is our top priority, and your feedback motivates us to continue...
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Keith Luken is top tier. very professional, and knowledgeable. I appreciate all the hard work he has done to make this process easy. I would not want to work with anyone else. He is one in a trillion!!!!! Thank you!
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Reply from Keith Luken, Ruoff Mortgage
March 9th, 2026 04:58 PM
Thank you Lisa! It was a pleasure working with you and Mark. Hope you enjoy your beautiful home!
Keith did fantastic job in helping our daughter purchase her home.
Was very good in keeping in touch with and handling questions,
Reply from Keith Luken
March 19th, 2026 02:48 PM
I'm glad to hear that I could assist your daughter in purchasing her home, Stephen. Staying in touch and addressing any questions is a priority for me, and I'm pleased it contributed positively to her experience. If there's anything further...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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