

Ruoff Mortgage - Columbus, IN
Columbus, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
Jason Kain and Dee Neal were very helpful and great to work with. They made my refinance process seamless and stress free
Reply from Jason Kain, Ruoff Mortgage
April 6th, 2026 04:08 PM
I'm pleased to hear that you had a smooth and stress-free experience during your refinance process. Working alongside Dee, it's crucial for me to ensure everything goes as seamlessly as possible. If there's anything more you need or any questions...
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Keith took his time to get me tge best possible.
Reply from Keith Luken, Ruoff Mortgage
April 6th, 2026 04:10 PM
I appreciate your feedback, David. It's important to me to take the time needed to find the best possible options for my clients, and I'm glad that it made a difference in your experience. If you need anything else or have more questions, please...
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Keith was great and always available for us! Definitely recommend getting a mortgage from a local company rather than trying one online. It makes the process so much easier for an in person experience.
Reply from Owner
April 21st, 2026 05:38 PM
Thank you for the wonderful review! We’re happy to hear Keith provided the support and availability you needed throughout the process. Building relationships and being there in person when it matters most is exactly what we strive for, and...
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We liked that we found a local mortgage company who got us in quickly and kept us informed the whole process. Keith was very friendly and worked all hours of the day and night to stay on top of our loan.
Reply from Keith Luken, Ruoff Mortgage
March 25th, 2026 05:17 PM
Thank you Caleb! So happy for you and Michaela. You were awesome to work with.
Eli Harmon, Ruoff Mortgage has received a review with 5 star rating from Conner D
Reply from Eli Harmon, Ruoff Mortgage
April 6th, 2026 01:18 PM
Thank you for your positive rating, Conner. I appreciate it greatly. If there's ever anything more I can do for you, please feel free to reach out.
Eli was absolutely fantastic!
Had a wonderful experience refinancing my home with Keith & Becca. Highly recommend . A team you can trust!
Reply from Owner
April 21st, 2026 05:39 PM
Thank you for sharing your experience! We’re delighted to hear your refinance went so well and that Keith and Becca delivered a level of service you could trust. That’s what it’s all about. We truly appreciate your recommendation!
Keith & Becca made the process seamless.I felt confident I could trust the process of refinancing. Keith was in contact frequently, asked if I had any additional questions & was very easily accessible. Becca assisted with uploading documents...
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Reply from Keith Luken, Ruoff Mortgage
March 24th, 2026 03:45 PM
Thank you Michelle! It was our pleasure to work with you. Thank you for your trust and confidence.
Jason Kain, Ruoff Mortgage has received a review with 5 star rating from Andrew G
Reply from Owner
April 6th, 2026 02:07 PM
I truly appreciate your positive rating, Andrew. If you ever have questions or need assistance, please feel free to reach out.
Jason was phenomenal. He explained each process clearly and with detail but in a way that was easy to understand. I really appreciated his service and would fully recommend to other potential buyers.
Reply from Jason Kain, Ruoff Mortgage
April 3rd, 2026 03:22 PM
I appreciate your kind words, Andrew. It's important to me that each step is clear and easy to grasp. I'm glad you felt supported throughout the process. If you have any more questions or need assistance in the future, I'm here to help.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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