New American Funding - Columbia, SC

Columbia, SC

4.9

(4,495)

Mortgage

Mortgage Loan Officer

Contact Info

(803) 219-1999

Columbia, SC

https://www.newamericanfunding.com/branches/Columbia

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4.9

(4,495)

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5 Star

93%

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1 Star

That everything went through, but could have been more timely

Reply from Craig Johnson

October 3rd, 2023 05:26 PM

I truly appreciate your feedback, Theodore. I'm glad to hear that everything went through successfully, although I understand that the process could have been more timely. At New American Funding, we strive for the best customer service, and...

Craig and his team were friendly and quick to respond. They let us know everything that was needed at every step along the way.

Reply from Craig Johnson

October 2nd, 2023 02:22 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

New American Funding - Craig Johnson has received a review with 5 star rating from Samantha C

Reply from Owner

January 9th, 2026 08:35 AM

Thank you for the rating, Ms. Crookshanks. Should you need any further assistance, please let us know. Respectfully, Customer Service Management

Very quick and was very responsive

Reply from Gene Robertson

November 25th, 2025 05:49 PM

Thanks Jared! I appreciate the opportunity to help with your home purchase and cheers to making many memories in your new home!

Easy to reach, and made the entire process as smooth as possible!

Reply from Gene Robertson

November 25th, 2025 05:49 PM

Thanks for letting my team help with your new home purchase! Cheers to making great memories in your new home! Go Tigers!

Got me the loan I needed when others didn't. Smooth process. Good rate.

Reply from Wonida Welch

September 27th, 2023 06:15 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Craig and Tammie were both very helpful, friendly and supportive. I got a quick response with any questions that I had. Great experience working with them in my loan!

Reply from Craig Johnson

September 27th, 2023 06:08 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

Being a first time home buyer, and in a personal situation where my home buying experience was a "have to" not a "want to" I expected a hard experience. But Craig and his team are absolutely amazing. From the very beginning of the process they...

Reply from Craig Johnson

September 27th, 2023 02:40 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

Craig was responsive when I needed additional information or updated pre-approvals. His team was efficient and very pleasant to work with.

Reply from Craig Johnson

October 3rd, 2023 05:26 PM

I'm truly grateful for your kind words, Mallory. My team and I at New American Funding are here to provide the best possible service and your feedback reinforces the hard work we put in every day. Your satisfaction is our top priority and we're...

Good communication. Would suggest that you quit sending out so much paper. You sent two copies of the paperwork at least three times and none of them were accurate. I would send one copy at the beginning and then stop. Waste of paper, time...

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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