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Gene Robertson

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Loan Consultant

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New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr...... Show More
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Overall Ratings
4.96
(230)
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Reviews from Web
  • 5.0
    Encompass
    M
    Machelle G
    Columbia, SC
    Posted on June 22nd, 2026 02:55 AM
    The professional, excellent communication skills and outright friendly mannerism over the telephone!
    Reply from Gene Robertson
    June 22nd, 2026 01:27 PM
    Thanks for the kind words Machelle! We are so happy for you and your family and wish you many years of making great memories in your new home!
  • 5.0
    Encompass
    B
    Briana N L P
    Jenkinsville, SC
    Posted on June 1st, 2026 07:03 AM
    Gene was the best! Always available if I needed him, sent me updates through every phase!
    Reply from Gene Robertson
    June 1st, 2026 04:07 PM
    Thanks for the great review, we really enjoyed working with yall. Cheers to making great memories in your new home!
  • 5.0
    Encompass
    S
    Shawanna S W
    West Columbia, SC
    Posted on May 20th, 2026 03:25 PM
    Everybody was professional, helpful and made the whole process smooth and stress-free from start to finish.
    Reply from Gene Robertson
    May 20th, 2026 06:24 PM
    Man Shawanna thanks for the kind words. But I tell you what...you are the reason the process was so smooth because anytime we had a question or a need you responded right away. Teamwork!
  • 5.0
    Encompass
    J
    Jessica P L
    Winnsboro, SC
    Posted on May 15th, 2026 09:27 PM
    Easy process
    Reply from Gene Robertson
    May 16th, 2026 11:58 AM
    I'm pleased to hear that you found the process easy, Jessica. Your feedback is greatly appreciated. Thank you for the 5-star rating!
  • 5.0
    Encompass
    J
    James R L
    Winnsboro, SC
    Posted on May 11th, 2026 02:21 PM
    Excellent experience
    Reply from Gene Robertson
    May 11th, 2026 02:34 PM
    Thanks! We really appreciate you placing the trust in us with such a big milestone!
  • 5.0
    Encompass
    C
    Charles B W
    Cayce, SC
    Posted on May 5th, 2026 05:18 PM
    Our first time buying a home was made super smooth and easy thanks to the team at NAF. We will definitely be recommending Gene to friends and family in the future. He was great to work with and made the whole process stress free. Very transparent...
    read more
    Reply from Gene Robertson
    May 5th, 2026 06:30 PM
    Thanks for the great review Blaine! We really appreciate the trust you placed in us to help with such an important life event! Please know that we are here for you anytime you have a question or need.
  • 5.0
    Encompass
    C
    Chris S
    Columbia, SC
    Posted on May 3rd, 2026 11:26 PM
    Gene always makes time for me and for my clients. It may be questions, or situations needing attention and he is always there! He serves our clients well and helps them make the right decision for their financial future. Highly recommend Gene...
    read more
    Reply from Gene Robertson
    May 4th, 2026 12:37 PM
    Thanks Chris and you don't know how much your partnership means to me!
  • 5.0
    Encompass
    L
    Lydia P
    Cayce, SC
    Posted on May 2nd, 2026 11:37 AM
    Gene was so great at helping my clients, explaining to them, reaching out to the agent when we were trying to get the buyers offer accepted, coming to closing, and being on top of everything with clear communication throughout the transaction....
    read more
    Reply from Gene Robertson
    May 4th, 2026 12:39 PM
    Wow thanks for the kind words Lydia! You were a joy to work with, you truly care and are involved every step of they way to help ensure your clients are well taken care. Here's to helping many more families in 2026!
  • 5.0
    Encompass
    C
    Cody V
    Chapin, SC
    Posted on April 29th, 2026 01:53 AM
    Working with Gene made my home buying experience a lot easier than I expected, and I couldn’t be happier with the experience. He is extremely knowledgeable and took the time to explain all my options in a way that was easy to understand. Anytime...
    read more
    Reply from Gene Robertson
    May 4th, 2026 12:44 PM
    Thanks for the kind words Cody! A a client yall were a pleasure to work with, anything we had a question or additional need yall got that to us right away. That right there makes this process run so much smoother.
  • 5.0
    Encompass
    G
    Gregory L M
    Chapin, SC
    Posted on April 28th, 2026 03:20 PM
    would like for the amount borrowed to have been given to me instead of checks being written through the attorney to the pay ease. I had to mail the checks or deliver them by hand to the pay ease and two of them still haven't been processed...
    read more
    Reply from Gene Robertson
    April 28th, 2026 03:25 PM
    Hey Greg thanks for the review....I will check with the attorney to see what the hold up is.
  • 10 of 230
    About
    New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    VA Loans, DAP Loans, FHA Loans, First time homebuyers
    432
    /850
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    Disclaimer
    NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
    NMLS ID#6606.
    Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
    Licensing