Ruoff Mortgage - Columbia City, IN
Columbia City, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
the experience was great from start to finish.
Reply from Bryan Graham, Ruoff Mortgage
August 19th, 2026 03:07 PM
William, I'm glad to hear that you had a great experience from start to finish. If you have any further questions or need assistance, feel free to reach out.
We do not understand why the price of the house went up to $272... something, when the house price was $260,000. And the Friday before we closed the closing cost changed. and we had no option but to except it with no time to respond or find...
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Everything was bet than expected
Reply from Bryan Graham, Ruoff Mortgage
August 9th, 2026 07:51 PM
Robert, I'm glad to hear that your experience was better than expected. Thank you for sharing your positive feedback with me.
Thea Druley, Ruoff Mortgage has received a review with 5 star rating from Hunter
Reply from Owner
August 18th, 2026 07:30 PM
Thank you, Hunter, for the great rating! I'm pleased to know that your experience was positive.
Answered all my questions quick help me through the whole process
Reply from Thea Druley, Ruoff Mortgage
August 12th, 2026 08:41 PM
Hunter, I'm glad I could help you through the entire process of purchasing a family members home. If you need any more assistance, feel free to reach out.
Bryan extremely helpful throughout the homebuying experience. He was extremely personable, honest, and pleasant to work with.
Reply from Bryan Graham, Ruoff Mortgage
August 5th, 2026 11:42 AM
Joseph, I appreciate your kind words about my support during your homebuying journey. I'm glad to hear that you found me personable and honest. If you have any more questions or need assistance, please feel free to reach out.
Everything was perfect . Even though I didn't make it easy on the Ruoff team, everyone was wx helpful and professional . Very impressive from top to bottom. Especially impressed with Thea. As far as I am concerned, there is absolutely nothing...
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Reply from Thea Druley
August 6th, 2026 05:00 PM
McKade, I appreciate your thoughtful feedback and am pleased to hear that you had such a positive experience with our team at Ruoff Mortgage. It's great to know that you felt supported and impressed by our professionalism. Thank you for your...
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Clear communication, thourough explanations, easy to navigate and understand, very helpful
Reply from Bryan Graham
August 3rd, 2026 05:39 PM
Kayla, thank you for highlighting the clear communication and thorough explanations. I'm pleased to know that you found the process easy to navigate and helpful. If there's anything more you need, feel free to reach out.
Laura was my rock through this entire process and really came through for me. This purchase was time sensitive and had unexpected turns and she got me through it unbelievably smooth! That's 2 outta 2 good experiences with Ruoff, if I do anymore...
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Reply from Laura Ritchie, Ruoff Mortgage
July 20th, 2026 04:36 PM
Hannah, I'm so pleased to hear that I could be a rock for you during this time-sensitive purchase. Navigating unexpected turns smoothly is always my goal, and I'm glad to know your experience with Ruoff has been positive both times. If you...
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Bryan went above and beyond to get the clear to close for us and I am so thankful! Communication was great and he made the process feel smooth.
Reply from Owner
July 15th, 2026 02:02 PM
Shawn, I appreciate your kind words and am pleased to hear that my efforts made the process smooth for you. It's great to know that communication met your expectations. If you ever need anything else, I'm here to help.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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